SME - Technical Trainer - L&D

Subject Matter Expert (SME) – Learning & Development | Creative ProductionWe are looking for an experienced Subject Matter Experts who enjoys sharing knowledge, coaching others, and developing future talent. The ideal candidate combines deep technical expertise with excellent communication, facilitation, and mentoring skills, and is passionate about fostering a culture of continuous learning, innovation, and operational excellence. They should be able to simplify complex concepts, inspire confidence in learners, and help build a highly skilled workforce capable of delivering exceptional creative outcomes across global markets. Role Summary/ Job DescriptionA Subject Matter Expert responsible for enabling talent across creative production teams to become production-ready, quality-focused, and process-compliant professionals.This role drives capability building across Print, Digital, Motion, Email, and AI-assisted workflows, ensuring employees deliver high-quality creative outputs with efficiency, consistency, and technical excellence. Key ResponsibilitiesDesign, develop, and deliver structured onboarding programs for new hires. Create role-based learning journeys, technical curricula, training manuals, SOPs, and learning assets. Deliver instructor-led classroom training, virtual sessions, workshops, and hands-on practical learning. Demonstrate production workflows using real business scenarios and live project examples. Coach and mentor employees during onboarding and production ramp-up. Assess learner competency through practical assignments, assessments, certifications, and performance reviews. Identify technical skill gaps and recommend targeted development plans. Conduct refresher training and continuous upskilling programs aligned with evolving business requirements. Collaborate with Business Leaders, Operations, Quality, and L&D teams to ensure learning content remains current and aligned with industry best practices. Drive continuous improvement by incorporating new technologies, automation, AI-enabled workflows, and process enhancements into learning programs. Maintain training documentation, learning repositories, and knowledge management resources. Measure learning effectiveness and continuously improve training outcomes using learner feedback and performance data.Software ExpertiseCandidates must have advanced working knowledge of:Adobe Creative CloudAdobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe After Effects, Adobe Premiere ProAdobe Express, Adobe FireflyAdobe Acrobat ProDesign & Collaboration ToolsFigmaAdobe XDAI ToolsHands-on experience with:Adobe Firefly, Generative Fill, Generative ExpandAI-assisted image creation, AI-powered design workflowsPrompt engineering for creative productionAI productivity toolsSubject Matter ExpertisePrint ProductionStrong expertise in end-to-end print production, with the ability to train teams on artwork creation, print-ready file preparation, and industry best practices. Proficient in print specifications, color management, typography, layout, packaging, and marketing collateral. Enables delivery of accurate, compliant, and high-quality print assets aligned with production workflows and quality standards.Digital ProductionExtensive experience in digital creative production, including display advertising, web assets, responsive email creatives, social media campaigns, HTML5 banners, and digital marketing collateral. Skilled in training teams on platform specifications, asset optimization, creative adaptation, localization, QA, and multi-device delivery, ensuring consistency across digital platforms.Moving Image ProductionAdvanced knowledge of motion graphics and video production, with the ability to train teams on animation, video editing, motion design, kinetic typography, and storytelling. Drives creation of engaging, optimized, and platform-ready motion content, including localization and multi-platform delivery.Qualifications & ExperienceBachelor’s degree in graphic design, Visual Communication, Multimedia, Digital Media, Fine Arts, or related discipline.7–10+ years of experience in Creative Production across Print, Digital, and/or Moving Image.Minimum 3–5 years of experience in Learning & Development, Training, Coaching, or Knowledge Management.Experience supporting enterprise creative production teams and global marketing organizations.Proven ability to design and deliver impactful technical training programs.Core CompetenciesExcellent presentation and facilitation skillsOutstanding verbal and written communicationCoaching and leadership capabilityProblem-solving and analytical thinkingHigh attention to detailCustomer-focused mindsetCollaboration and teamworkAdaptability to evolving technologiesContinuous learning mindsetOwnership and accountabilityTraining Outcomes ExpectedDesigners capable of delivering integrated campaigns across all channelsImproved visual quality, consistency, and brand complianceFaster time-to-productivity for new hiresStrong stakeholder communication and ownership mindsetTeams ready for global collaboration and multi-market delivery