Social Media & Community Manager

Role SummaryOwns social media presence across all brand pages (Fina Capital, Fina ONE & Pay, Mowaridi) — from planning and content calendar to community engagement, paid social support, and performance reporting.Key ResponsibilitiesPlan and manage the monthly social media content calendar across all brand pagesCoordinate with the business team each month to align social content with business priorities and upcoming plansCreate and manage social media ads for awareness and engagement campaignsProduce weekly and monthly performance reports for all brand social pagesTrack and analyze competitor activity, producing regular competitive analysis reportsModerate and respond to comments and messages across all pages, maintaining brand tone and community engagementAttend and cover on-ground events (photos, videos, live posting) to ensure full social coverageStay current on platform updates, trends, and best practices across social channels (Instagram, X, LinkedIn, TikTok, etc.)Coordinate with Design and Motion (Creative team) to ensure timely delivery of assets for scheduled and reactive contentFlag emerging issues or negative sentiment early, escalating to Marketing/leadership when neededWhat We're Looking ForProven experience managing social media for multiple brands/pages simultaneouslyExperience running paid social campaigns for awareness and engagement (not full performance/conversion campaigns, that sits with Media Buyers)Strong organizational skills to manage a content calendar aligned with business goalsComfortable with reporting and analytics tools (native platform insights, competitor tracking tools)Good community management instincts, tone, timing, and judgment in public responsesWilling and able to attend events on-ground, sometimes outside standard hours