Social Services Program Manager
Beacon Hill · Boston, MA
Apply & track with Apply EdgeProgram Manager - Case Management Community-Based Human Services OrganizationRequirementsBachelor's degree in Human Services, Social Work, Psychology, Counseling, or a related field required.Minimum of 3 years of supervisory or team leadership experience.Minimum of 5 years of experience supporting individuals experiencing housing instability, behavioral health challenges, substance use concerns, or other complex social service needs.Demonstrated knowledge of evidence-based and person-centered service models, including harm reduction, motivational interviewing, trauma-informed practices, and housing-focused interventions.Key ResponsibilitiesSupervise a team of case management professionals providing housing stabilization and supportive services to individuals and families transitioning to stable housing.Ensure service delivery aligns with person-centered, trauma-informed, and evidence-based practices.Support staff development through coaching, training, performance support, and regular supervision.Monitor program operations, documentation, and service quality to ensure compliance with organizational and funding requirements.Develop and improve workflows, processes, and systems that enhance service effectiveness and client outcomes.Collaborate with internal departments and external community partners to strengthen service coordination and resource access.Review client service plans, case documentation, and program metrics to promote quality outcomes and continuous improvement.Assist with program implementation, policy adherence, and operational planning.Additional InformationSchedule: Full-time, Monday through Friday, standard business hours.Compensation: Competitive salary range of approximately $65,000-$70,000 annually.Work Environment: Primarily office-based with regular travel throughout the local service area and occasional visits to additional program locations. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you!Beacon Hill. Employing the Future™