Soft Services FM Supervisor

Key Responsibilities

Monitor daily attendance, manage shift rosters, and arrange replacements for absences.Prepare staff schedules and rosters for client approval.Supervise cleaning, pantry/hospitality, and reception teams.Oversee daily cleaning of offices, meeting rooms, washrooms, and common areas.Manage pantry and coffee station services and ensure proper upkeep.Supervise reception, visitor management, helpdesk, and courier handling.Schedule and monitor deep cleaning, pest control, and maintenance activities.Monitor consumables and stock levels and prepare monthly consumption reports.Conduct daily and weekly inspections and ensure corrective actions are completed.Prepare monthly performance reports and conduct regular client review meetings.Ensure compliance with HSE policies, building rules, emergency procedures, and PPE requirements.5–10 years of experience supervising facility management soft services, particularly cleaning, hospitality, and reception.Experience leading frontline teams, preferably in corporate office environments.Knowledge of professional cleaning methods, waste segregation, and safe chemical handling.Experience managing consumables, stock, and budget-based consumption reporting.Good spoken and written English; Arabic is an advantage.Proficiency in Excel, Word, and Outlook.Strong organizational and communication skills with the ability to work under pressure.Working Conditions:Full-time position based in Riyadh, with movement between client office suites.May require occasional overtime for deep cleaning, events, or emergencies.NAI uniform and ID required, with PPE where applicable.Hands-on operational role requiring direct supervision and team management.