Software Developer (Principal Microsoft Dynamics 365 CRM Developer)

We enable financial institutions to become AI-first digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.About the jobAs a Principal Microsoft Dynamics 365 CE/CRM Developer, you will be responsible for designing, developing, and implementing solutions that enhance customer experience and satisfaction. You will work closely with business stakeholders, functional consultants, and technical teams to understand business needs, define requirements, and deliver high-quality solutions using Microsoft Dynamics 365 CE/CRM and related technologies.You will also provide technical guidance and best practices on how to leverage the capabilities and features of Microsoft Dynamics 365 CE/CRM to optimize business processes and workflows.What you will be doingAnalyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 CRM and Power Platform.Develop and configure Microsoft Dynamics 365 CRM modules, entities, forms, views, dashboards, workflows, business rules, plugins, reports, and integrations.Develop and maintain integrations between Dynamics 365 CRM and other business systems, ensuring optimal performance of solutions.Ensure the quality, performance, security, and scalability of Microsoft Dynamics 365 CRM solutions.Collaborate with business analysts, functional consultants, project managers, and other stakeholders to ensure CRM solutions are aligned with business needs and expectations.Debug and troubleshoot issues in the CRM system and provide timely resolutions to ensure high system availability and performance.Provide technical guidance and mentorship to junior developers and team members to enhance their skills and knowledge in CRM development.Execute all assigned functional test cases in the development environment before handing the build to QE, in accordance with the VeriPark QE Shift Left Methodology.Attach Proof of Testing (POT) evidence in Azure DevOps for every executed test case.Identify, classify, and resolve defects found during Developer Functional Testing before QE handover.Provide documentation, training, and support for Microsoft Dynamics 365 CRM solutions.Stay updated on the latest trends, developments, and best practices in Microsoft Dynamics 365 CRM and related technologies.Design, develop, and maintain Dynamics 365 Customer Insights - Journeys (Real-time Marketing) solutions, including segments, triggers, customer journeys, emails, forms, and event management.Develop and optimize Customer Insights (Data & Journeys) integrations with CRM, external systems, and data platforms.Create and maintain SSRS reports, FetchXML reports, and business dashboards to support operational and management reporting requirements.Configure and manage Customer Insights measures, segments, consent management, and customer data unification processes.Participate in performance tuning and monitoring activities for high-volume marketing journeys and customer engagement processes.Design and implement scalable integrations using Dataverse APIs, Azure Services, and middleware solutions.Support deployment and release management activities across Development, Test, and Production environments.What we are looking forBachelor's degree in Computer Science, Information Systems, Engineering, or a related field.At least 8 years of relevant professional experience.Strong knowledge and hands-on experience with Microsoft Dynamics 365 CRM modules, entities, forms, views, dashboards, workflows, plugins, business rules, and integrations.Expert knowledge of Microsoft Dynamics 365 CRM development tools and technologies, including Power Apps, C#, JavaScript, HTML, CSS, XML, JSON, and REST APIs.Hands-on experience with Dynamics 365 Customer Insights - Journeys (Real-time Marketing).Strong understanding of customer segmentation, triggers, marketing journeys, consent management, and email marketing processes.Experience with Dynamics 365 Customer Insights - Data.Experience developing and maintaining SSRS reports, FetchXML reports, and Power BI dashboards.Strong knowledge of Dataverse, Web API, FetchXML, and the Dynamics 365 security model.Experience with Azure DevOps CI/CD pipelines for Dynamics 365 and Power Platform solutions.Excellent written and verbal English communication skills.Strong analytical, problem-solving, and decision-making skills.Ability to work independently and as part of a team.Ability to manage multiple projects and prioritize tasks.Ability to work under pressure and meet deadlines.Preferred QualificationsMicrosoft Dynamics 365 CE certifications.Experience in the banking or insurance industry.Experience with Azure Services.Experience with Power Automate.Experience with Microsoft Power Apps Component Framework (PCF).Experience with Canvas Apps.Experience with SSIS.Experience with TypeScript.Experience with Git and branching strategies.Understanding of Agile methodologies.What we are offering:Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!Employee Wellbeing: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Employee Wellbeing Program with Heltia or MantraCare Membership. We care you!Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events two times in a year. Special information sharing environment where you can update & align yourself.Reward & Recognition, Celebrating Your Success: Your contributions deserve to be recognized! Be part of our Reward & Recognition Program, featuring exciting awards such as a One-Week Work & Travel Experience and other experience-based rewards.About VeriPark:We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 1000+ colleagues are serving customers in more than 30 countries worldwide.https://www.veripark.com