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Software Engineering Manager

kadence · Toronto, Ontario, Canada

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Software Engineering Manager, FDEWe are looking for a technically strong, people-focused Engineering Manager to lead a Forward Deployed Engineering team building and scaling AI-powered solutions across the legal industry. This is an opportunity to combine technical leadership, people management, customer engagement, and hands-on work with modern AI systems.About the RoleLead multiple cross-functional Forward Deployed Engineering project teams, ensuring effective execution and resolving technical or delivery challengesArchitect and guide scalable, secure AI and software solutions across the full development lifecycleDrive innovation across AI methodologies, MLOps, LLMOps, testing, monitoring, debugging, and evaluationHire, coach, mentor, and develop engineers while establishing a culture of technical growth and high performanceLead discovery and translate complex customer requirements into practical AI solutionsGuide the development of rapid proofs of concept and pilots, turning successful approaches into repeatable frameworks and engineering patternsOwn technical delivery across multiple projects, removing blockers, supporting project leads, and managing priorities and budgets where applicablePartner closely with Product, Engineering, Sales, Customer Success, and Technical Operations to ensure customer needs inform the broader product roadmapAbout You10+ years of experience in software engineering, solutions engineering, or a related technical field, including at least 2 years in a formal or informal people leadership capacityExperience leading and developing forward deployed, field, solutions, or customer-facing engineering teamsA strong customer-facing background, including technical discovery, architecture presentations, solution design, and communicating with both technical and non-technical stakeholdersA track record of scoping, building, and demonstrating rapid proofs of concept and pilots against ambiguous or evolving requirementsStrong Python development skills and hands-on AWS experience, including services such as Bedrock, CDK, EKS, and ECRExperience owning CI/CD pipelines and enterprise deployment platforms, with familiarity across Docker, SQL, database migrations, and observability tools such as DatadogDirect experience building and deploying LLM-powered agents, from requirements gathering and solution design through implementation, integration, production handoff, and ongoing optimizationExperience with agent guardrails, security design, evaluation frameworks, quality testing, backend and frontend development, infrastructure, and production observabilityThe ability to translate customer-specific technical challenges into structured feedback that influences product strategy and reusable engineering practicesFamiliarity with legal technology, document review, contract lifecycle management, legal research, or other regulated industries is a plusThis is an opportunity to lead a high-impact technical team at the intersection of AI, software engineering, and customer delivery while helping build systems that professionals can trust with sensitive information.