Software Quality Operations Coordinator

Company Description The company is a technology-focused organization that delivers software solutions to support high-quality, reliable operations. It emphasizes robust processes, strong governance, and continuous improvement to ensure that products and services meet rigorous quality standards. Team members collaborate across functions to optimize workflows, enhance customer satisfaction, and maintain compliance with industry best practices. The work environment encourages analytical thinking, effective communication, and professional growth for individuals in operational and quality-focused roles.Role Description The Software Quality Operations Coordinator is a full-time, on-site role based in Dubai, responsible for supporting daily software quality and operational activities. This role coordinates testing schedules, tracks defect resolution, and ensures documentation is accurate and up to date across projects. The coordinator collaborates with development, QA, and customer-facing teams to monitor issue status, prepare reports, and help streamline workflows. Daily tasks include maintaining operational dashboards, following up on quality-related actions, assisting with process improvements, and supporting internal and external stakeholders with timely updates. The position requires a detail-oriented approach to organizing information, prioritizing tasks, and helping ensure that software releases meet established quality standards.Qualifications Candidates should possess strong Analytical Skills to review data, track quality metrics, and identify process improvements.Candidates should possess effective Communication skills to collaborate with cross-functional teams and provide clear status updates.Candidates should possess Operations Management skills to coordinate workflows, manage schedules, and support quality-related procedures.Candidates should possess Customer Service skills to respond professionally to internal and external inquiries and support issue resolution.Candidates should possess Administrative Assistance skills to maintain records, prepare reports, and organize documentation.Relevant skills such as familiarity with software development or QA processes, basic project coordination, and proficiency in productivity tools (e.g., spreadsheets, task trackers) are beneficial.A diploma or bachelor’s degree in a relevant field (e.g., Business, Information Technology, Operations Management) is preferred.Ability to work on-site in Dubai, manage multiple priorities, and maintain a high level of accuracy and reliability in daily tasks.