Solution Engineer

About Us: AI Agents, Shaping the Future of Smart ManufacturingAt Plataine, we aren't just building software, we are building the brain of the modern smart factory.As an award-winning leader in Agentic AI and IoT-based optimization, we empower advanced manufacturers to move past simple data dashboards and transition into fully autonomous, decision-first operations. Our SaaS platform acts as an intelligent orchestrator, solving complex, real-time industrial bottlenecks where standard logic falls short.If you want to work on complex, deterministic optimization problems, high-scale IoT data, and cutting-edge AI agents that make a tangible physical impact, you’re in the right place.Why Plataine?· Global Impact, Elite Customers: Our market-proven solutions are trusted by the absolute giants of aerospace and advanced manufacturing, including Airbus, Blue Origin, and ST Engineering. When they build the future, they rely on our code.· World-Class Ecosystem: We don't build in isolation. We partner with technology leaders like Microsoft and SAP to deploy enterprise-grade AI at scale.· Massive Technical Scale: We operate at the intersection of AI agents, complex operations research, and real-time IoT telemetry. Your work will directly optimize production floors, reduce resource waste, and push industrial efficiency to its absolute limit.The OpportunityWe are looking for builders, problem-solvers, and innovators. At Plataine, you will have the autonomy to make high-impact decisions, own critical pieces of our architecture, and collaborate with a sharp, driven team that values technical excellence over bureaucracy.The Role: Architecting Smart FactoriesAs a Solution Engineer at Plataine, you will be the bridge between cutting-edge Agentic AI and the physical world. This is a high-impact, customer-facing role where you will lead the deployment of our AI Agents for some of the world's most advanced manufacturing facilities.This isn't a passive implementation job. You will blend deep technical problem-solving, manufacturing process intelligence, and project leadership to transform how factories make critical decisions in real-time.· Location: United States (Remote / Work from Home). Must reside near a major metropolitan airport.· Travel: Up to 40% travel to customer sites across the U.S., with occasional international travel.· Citizenship: U.S. Citizenship required. What You’ll Do (Main Responsibilities)· Lead Solution Design & Discovery: Run high-impact discovery workshops with factory operations, engineering, IT, and executive teams. You will dissect complex production workflows, surface critical bottlenecks, and map them directly to our AI decision-making engines.· Own Implementation End-to-End: Drive deployment workstreams from blueprint to go-live. You’ll own configuration, data validation, system integration testing, and user acceptance, ensuring a flawless stabilization phase on the shop floor.· Drive Optimization Consulting: Partner closely with clients to fine-tune application functionality, constraint-aware optimization logic, and operational digital twin workflows to maximize factory throughput.· Collaborate on Pre-Sales: Support the growth lifecycle by steering technical scoping, architecting tailored solution demonstrations, and collaborating on high-value proposals.· Be the Product Bridge: Serve as the critical feedback loop. Translate real-world customer needs, operational nuances, and edge cases back to our internal Product and R&D teams to shape our core AI roadmap.What You Bring (Core Requirements)· The Foundation: A Bachelor’s degree in Industrial, Mechanical, Manufacturing, or Systems Engineering (or a related technical discipline).· The Experience: 4+ years in a customer-facing technical delivery or solution architecture role, successfully deploying complex enterprise SaaS applications.· Domain Expertise: A strong grasp of industrial engineering, production scheduling heuristics, and operational data. You should be highly proficient in Excel for data analysis and comfortable untangling complex manufacturing workflows.· Project Execution Grit: A proven track record of managing implementation timelines, mitigating project risks, and aligning both executive stakeholders and shop-floor operators.Bonus Points (Preferred Qualifications)· Advanced Manufacturing: Experience working in aerospace, defense, or highly constrained, high-stakes manufacturing environments.· Industry 4.0 & AI: Familiarity with AI-driven optimization, digital twins, digital thread concepts, or smart factory initiatives.· Enterprise Ecosystems: Experience integrating software with major ERP, MES, or PLM systems (e.g., SAP, Oracle, Siemens, Dassault, PTC) via APIs and data pipelines.