Solution Manager (Digital Platform & Digital Transformation)

Responsibilities:Business & Requirement AnalysisAnalyze customers' current business processes (both corporate and government sectors), identifying bottlenecks, paper-reliant workflows, and digitization/automation opportunities.Design Target Operating Models and Digital Platform Architectures, covering user-facing frontends, process and document management systems, integration layers, and central data layers.Develop phased Digital Transformation Roadmaps along with solid Business Cases, assessing investment value, cost-effectiveness, and expected business benefits.Design system integration strategies with legacy systems (e.g., ERP, HRIS, Financial systems), defining API strategies and overall Data Strategies.Design integration approaches for AI and Automation tools in workflows, assessing data readiness and deployment risks.Solution Design & Pre-salesPrepare Technical Proposals, Solution Architecture Diagrams, Compliance Matrices (against TOR/RFP requirements), and estimate delivery effort alongside BOQs and Cost Models.Present proposed solutions to client executives and facilitate workshops to build consensus and select Technology Partners for out-of-scope/third-party requirements.Project Implementation & Delivery GovernanceHand over the approved Solution Baseline to Delivery teams, managing scope, Change Requests, Change Management strategies, and user adoption plans.Stakeholder & Team CoordinationWork closely with client executives to set strategic directions, prioritize initiatives, and align stakeholders with conflicting goals across departments.Communicate complex business and platform architecture concepts clearly to both executive and technical audiences.Deliver high-quality presentations and technical documentation in both Thai and English.Qualifications:Bachelor’s degree or higher in Computer Engineering, Computer Science, Business Administration, or related fields.At least 5 years of experience as a Solution Architect, Digital Transformation Consultant, Technology Consultant, Enterprise Architect, or Senior System Analyst.Direct experience in analyzing and redesigning business processes for enterprise/government clients, with experience writing technical proposals or business cases.Deep understanding of enterprise-level system architecture, covering APIs, Integration Patterns, Data Platforms, Cloud platforms (AWS, Azure, or GCP), and legacy system integrations.Proven ability to work with executive-level stakeholders to align project goals, prioritize backlogs, and manage change.Excellent communication, presentation, and document preparation skills in both Thai and English.Preferred Qualifications:Experience driving Digital Transformation projects in large corporate environments, government agencies, or state enterprises, with familiarity with TOR, e-Bidding, and RFP processes.Experience implementing collaboration platforms (e.g., Lark, Google Workspace, Microsoft 365) to transform organization-wide workflows (experience with Lark is highly preferred).Experience working with Workflow engines, BPM, Low-code platforms, Document Management systems, Data Platforms, or Data Governance frameworks.Understanding of real-world AI applications in business workflows, with the ability to explain technical limitations clearly to clients.Professional certifications such as TOGAF, AWS/Azure Solutions Architect, PMP, or knowledge of ISO 27001, PDPA, and Government Cloud standards.