Solutions Consultant (University ERP - Finance)

Solutions Consultant - FinaceGurugram, HaryanaA day in the life of this roleIn this role, you will own end - to - end implementation of ERP for educational institutions, workingacross the Finance modules. You will partner closely with clients tounderstand their processes and requirements, translate them into suitable ERP configurations andworkflows, coordinate implementation activities, and ensure a smooth transition to live usage. Yourresponsibility will continue beyond go-live, including post-implementation training, handholding, anddriving user adoption.We are looking for a hands-on implementation professional who can manage client requirements, mapbusiness processes to product capabilities, coordinate with internal teams, and keep implementationprojects on track. The role requires strong client communication, structured project execution, and theability to resolve implementation challenges while ensuring that users are confident and equipped to usethe ERP effectivelyWhat we’re looking for End-to-End ERP Implementation● Own the end-to-end implementation lifecycle for assigned institutions, from requirement gathering andprocess discovery through configuration, testing, deployment, go-live, and post-implementation support.● Lead client discussions to understand current processes, business rules, workflows, pain points, andexpected outcomes across Finance, Examination, and Academic modules.● Translate gathered requirements into clear functional specifications and map them to the ERP’s standardcapabilities and workflows.● Plan implementation activities, milestones, dependencies, and timelines; track progress and proactivelyaddress delays or delivery risks.● Coordinate data preparation, migration, validation, user acceptance testing (UAT), issue resolution, andgo-live readiness with the client and internal teams.● Ensure implementation deliverables are completed accurately and documented before moving to the next project stage.Module Configuration & Solution Mapping● Develop a strong working understanding of Nexeo ERP’s Finance modules and how they support institutional processes.● Configure the system and support workflow setup based on approved requirements and productcapabilities.● Identify gaps between client requirements and standard product functionality, document them clearly, and coordinate with Product and Technology teams for resolution or suitable workarounds.● Validate configured workflows with users and ensure the implemented solution aligns with agreedrequirements and scope.Client Management & Stakeholder Coordination● Act as a primary implementation point of contact for assigned clients and maintain clear, timelycommunication throughout the project.● Conduct project kick-off meetings, requirement workshops, progress reviews, and readiness discussionswith client stakeholders.● Work closely with Product, Technology, Support, and other internal teams to resolve blockers and ensuresmooth project execution.● Manage expectations, communicate risks and dependencies early, and escalate issues with the relevantcontext and recommended next steps.Training, Go-Live & Product Adoption● Prepare and deliver role-based training for administrators, faculty, finance teams, examination teams, and other relevant users.● Create or maintain training materials, user guides, process notes, and FAQs to support effective systemusage.● Support users during go-live and the post-implementation period, helping resolve queries and reinforcing correct usage of the ERP.● Monitor user readiness and adoption, identify areas where additional enablement is needed, and follow up to encourage sustained usage.● Ensure a structured handover to the relevant Customer Success or Support team after the agreedpost-go-live support period.Documentation, Governance & Continuous Improvement● Maintain requirement documents, configuration records, project plans, issue logs, UAT sign-offs, trainingrecords, and other implementation artefacts.● Provide regular project status updates and highlight progress, risks, dependencies, and decisions requiredfrom stakeholders.● Follow established implementation and change-management processes while recommendingimprovements to make delivery more consistent and scalable.● Capture client feedback and recurring implementation challenges and share actionable insights withProduct and internal teams.What we’re looking for● Relevant experience in ERP implementation, SaaS implementation, client onboarding, or functionalconsulting; experience appropriate to an Associate Manager / Deputy Manager-level individual contributor.● Experience managing implementations from requirement gathering through go-live, training, andpost-implementation adoption.● Strong requirement-gathering, business-process mapping, documentation, and solution-mapping skills.● Ability to understand and work with ERP workflows across Finance functions; experience with education-sector ERP systems is an advantage.● Experience coordinating with clients and cross-functional teams, managing timelines, and resolvingimplementation issues.● Strong communication, presentation, stakeholder-management, and problem-solving skills.● Comfort with project trackers, spreadsheets, and implementation/project management tools.● A structured, detail-oriented, client-focused approach, with the ability to manage multiple priorities anddrive implementation outcomes.Who we areAt Meritto we believe in building more than just solutions. We’re redefining the way education connects with technology. As one of India’Largest Vertical SaaS + Embedded Payments platform, we’re on a mission to build the “Digital Backbone of Education Institutions” by simplifying how educational organization runs — from enrollment to lifecycle, advancement to finance, and beyond. Having mastered the art of student acquisition, we’re now expanding our horizons to cover the entire spectrum of running an educational organization—from managing the student lifecycle to driving student success and outcomes.What’s our work culture like? We work from the office in a dynamic, inclusive, and merit-driven space fueled bythe energy of collaboration and creativity coming together.