Solutions Engineer - Fintech

The CompanyWe’re partnering with a fast-growing, venture-backed fintech building modern infrastructure for highly regulated financial-services workflows.The company has strong enterprise traction, including major household-name customers, and has recently raised a significant Series A following rapid revenue growth and strong retention.The RoleYou’ll own the technical customer journey for the company’s growing Mortgage vertical, working across pre-sales, implementation, onboarding and ongoing adoption.This is a highly customer-facing role for someone who understands enough technology to lead integrations and technical conversations, but also has the commercial judgement and communication skills to build strong client relationships.You’ll be responsible for:Acting as the technical and product expert during customer conversations and pre-salesRunning discovery and solution-design sessions with mortgage lenders and financial-services customersScoping, configuring and implementing customer integrationsLeading onboarding, training and adoption across SaaS, POS and Loan Origination System integrationsWorking with REST APIs and answering technical integration questions directly with customersRunning product demonstrations and translating technical concepts for non-technical stakeholdersGathering customer feedback and helping influence product prioritiesBuilding documentation, implementation resources and repeatable processes as the Mortgage Solutions function scalesWhat We’re Looking For:3–7 years of experience in solutions engineering, sales engineering, implementation, technical account management or another customer-facing technical roleExperience within mortgage, banking, insurance or financial services (must have)Hands-on experience scoping, implementing or demonstrating technical integrations directly with customersStrong understanding of REST APIs and modern SaaS integrationsExcellent communication skills and confidence presenting to both technical and business stakeholdersComfortable operating in an early-stage environment without established playbooksExperience with Loan Origination Systems (LOS) or Mortgage Point of Sale platforms is highly desirableExperience with banking integrations and financial-services APIs is desirableWhat’s in It for You?Join as a foundational member of a new Mortgage Solutions functionWork directly with major financial-services customers on strategically important implementationsSignificant ownership over how the function, processes and customer experience are builtJoin a well-funded Series A business with strong commercial traction$160,000–$200,000 base salary$220,000–$240,000 OTEMeaningful early-stage equityFull medical, dental and vision cover401(k), unlimited PTO and additional company benefitsThis is a full-time role based in New York City, with hybrid working