Spa Reception Host

At Hyatt, we believe in the power of belonging—of making people feel at home wherever they are in the world. We turn encounters into experiences and jobs into careers. As our Spa Reception Host, you will create a warm and welcoming first impression for every guest. With genuine care, attention to detail and a passion for wellbeing, you will coordinate appointments, respond to enquiries and help ensure each spa journey feels seamless and memorable.You will:Welcome guests with warmth, empathy and professionalismManage spa reservations, enquiries and guest preferencesShare information about treatments, services and facilitiesCoordinate closely with therapists and other hotel teamsMaintain an organised, calm and inviting reception areaSupport retail recommendations and spa administrationHelp turn every guest encounter into a meaningful experienceRequired QualificationsRussian language proficiencyPrevious experience in a spa, hotel reception or guest-facing roleExcellent communication and customer-service skillsStrong organisation and attention to detailConfident using booking systems and handling guest enquiriesFlexible to work shifts, weekends and public holidaysA caring, positive and professional approachAt Hyatt, everyone’s role matters. Your individuality is celebrated, and opportunities are yours to shape. With us, you’ll discover a career you didn’t know existed.