Spa Receptionist

Job Summary:We are seeking a warm, professional, and well-presented Spa Receptionist to be the face of our luxurious spa/salon for Men. You will be the first point of contact for clients, ensuring a welcoming and seamless front-desk experience. The ideal candidate should have excellent communication and customer service skills, and is passionate about wellness and beauty.Key Responsibilities:Greet clients with a warm and friendly manner, providing a high standard of customer service.Handle phone calls, WhatsApp, and online bookings efficiently and professionally.Schedule and confirm client appointments using the salon’s booking system.Provide information on services, prices, and promotions.Assist clients with check-in/check-out and process payments.Maintain cleanliness and organization at the reception area.Coordinate with therapists, stylists, and management to ensure smooth operations.Handle client queries, concerns, or complaints calmly and effectively.Support administrative duties including inventory records and daily reports.Requirements:Fluent in English (spoken and written).Previous experience in a receptionist or front desk role, preferably in a spa/salon or hospitality environment.Presentable, professional appearance with excellent grooming standards.Strong communication and interpersonal skills.Proficient in using booking systems and Microsoft Office applications.Positive attitude, team player, and customer-focused mindset.Flexible to work shifts, weekends, and holidays as needed.