Sr. Account Manager

The Sr. Account Manager is responsible for achieving sales targets through the cultivation of key customer relationships and generation of pipeline. Primarily responsible for growing the business and building the pipeline in his accounts through properly orchestrated sales/account strategies. Responsible for pipeline build and pipeline progression in his accounts. Accountable for orchestrating the internal team and customer stakeholders in order to successfully execute the progression of deals. Primary representative of the company to the customer, and is therefore expected to take accountabilities for all aspects of the customer relationship to ensure repeat business and growth.

Key Responsibilities

Responsible for conducting various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.Maintain quality customer relations with existing clients while developing new accounts.Set sales targets and specific performance metrics, aligned with business strategies.Communicate with clients at a senior level to resolve issues and inquiries.Generate innovative ideas to support customers and boost brand awareness.Manage multiple accounts; develop positive working relationships with all customer touch point.Drive client retention, renewals, upsells and client satisfaction.Use client feedback to improve customer experience.

Qualifications

College Degree GraduateWith at least 5+ years of experience in Sales in Technical productsMust have knowledge in prospecting and qualifying opportunitiesMust have strong communication and negotiating skillsProficient in written and spoken EnglishStrong presentation and interpersonal skillsHighly confident, aggressive and self-motivatedHas creativity, determination, a positive attitude and a pleasing personality