Sr. Business Analyst

Senior Business AnalystLocation: Bangalore, IndiaExperience: 5+ YearsDepartment: CommercialNEWCOLD BHARAT REEFER PRIVATE LIMITED has been recognized as a winner of The Hindu Best Places to Work Awards 2026, powered by WorkL.ABOUT NEWCOLDNewCold is a global leader in advanced cold chain logistics, specializing in the development and operation of highly automated cold storage facilities. With operations across multiple continents and a rapidly expanding footprint, NewCold combines cutting-edge technology, automation, and data-driven decision making to provide innovative logistics solutions to leading food manufacturers worldwide.As part of our continued growth, we are seeking a highly analytical and commercially minded Senior Business Analyst to drive strategic insights, business transformation initiatives, and operational excellence across the organization.Position is integral to AUNZ region growth.PURPOSE OF THE ROLEThe Senior Business Analyst will serve as a strategic partner to Commercial, Operations, Finance, Customer Service, and Leadership teams by transforming complex datasets into actionable business insights.The role will support pricing across warehousing and transport operations, customer business case development, transport network design, warehouse capacity planning, productivity analysis, and strategic commercial decisions. Working closely with Commercial, Business Development, Operations, Customer Service and Finance teams, the Senior Business Analyst will translate ambiguous business problems, customer requirements and operational data into actionable recommendations and practical supply chain solutions.The role also involves mentoring junior analysts, driving analytical best practices, and fostering a data-driven culture within the organization.KEY RESPONSIBILITIESBusiness & Commercial AnalyticsAnalyze large-scale business, operational, customer, and financial datasets to identify trends, risks, and growth opportunities.Develop pricing, profitability, and commercial performance models that support strategic decision-making.Deliver actionable insights related to revenue enhancement, margin improvement, customer profitability, and sales effectiveness.Conduct forecasting, scenario planning, demand analysis, and business case evaluations.Support strategic initiatives through advanced data analysis and evidence-based recommendations.Data Management & Advanced AnalyticsIndependently manage, cleanse, structure, validate, and interpret large and complex datasets from multiple sources.Act as the custodian of data integrity and help establish a robust "Single Source of Truth" across business functions.Build scalable analytical frameworks for recurring business analysis and reporting.Utilize AI and emerging analytical technologies to improve data processing, predictive insights, and business decision-making.Identify opportunities to automate repetitive reporting and analytical tasks.Process Modelling & Continuous ImprovementLead process mapping, process modelling, and business process optimization initiatives across functional areas.Analyze end-to-end workflows to identify bottlenecks, inefficiencies, and improvement opportunities.Design future-state processes aligned with operational and commercial objectives.Drive Lean, continuous improvement, and business transformation projects to achieve measurable business benefits.Business Intelligence & ReportingDesign, develop, and maintain advanced Power BI dashboards and management reports.Create executive-level reporting that provides clear visibility into KPIs, operational performance, commercial outcomes, and financial metrics.Ensure reporting standards, data consistency, and governance practices are maintained.Develop automated reporting solutions that reduce manual effort and improve analytical accuracy.Leadership & Stakeholder ManagementPartner closely with Senior Leadership, Commercial, Operations, Finance, Customer Service, and IT teams.Influence decision-making by providing clear, data-driven recommendations.Manage, coach, and mentor junior analysts and support their professional development.Review analytical outputs produced by junior team members to ensure quality and consistency.Lead analytical workstreams and improvement initiatives across multiple business functions.Strategic Thinking & InnovationDemonstrate initiative by proactively identifying issues, opportunities, and business improvement areas before they arise.Think beyond immediate requirements and evaluate long-term business implications.Act as a trusted advisor by challenging assumptions and driving strategic discussions using data and insights.Champion innovation, AI adoption, and best analytical practices across the organization.Commercial & Operational AnalysisDevelop pricing models, profitability analysis, forecasts and business cases to support commercial decision-making.Translate complex business questions into clear insights and practical recommendations for Commercial, Operations and Finance stakeholders.Analyse commercial, operational and financial data to identify revenue growth, margin improvement and cost optimisation opportunities.Stakeholder ManagementPartner closely with Commercial, Operations, Finance and other relevant departments across Australia and New Zealand.Operate independently with minimal supervision, managing priorities and delivering high-quality analytical outcomes in a remote environment.Present findings and recommendations clearly to support decision-making at all levels of the business.Data & ReportingIndependently manage, validate and analyze data from multiple sources to ensure accuracy and consistency.Drive data quality and support a reliable "Single Source of Truth" across the business.Identify opportunities to automate reporting and improve analytical efficiency using AI and other tools.Maintain Power BI dashboards and reporting that provide visibility of commercial, operational and financial performance.Business ImprovementIdentify process improvement opportunities through data analysis and stakeholder engagement.Support business transformation and continuous improvement initiatives with data-driven recommendations.KEY DELIVERABLESAccurate, timely and actionable business insights.Improved revenue, profitability and operational performance.Reliable and scalable reporting through Power BI and automated analytical solutions.Measurable process improvement and cost optimization initiatives.High standards of data quality and governance across business reporting.REQUIRED QUALIFICATIONS & EXPERIENCEEducationBachelor's degree in Business Analytics, Engineering, Supply Chain or related discipline.Master's degree or relevant professional certification is desirable.ExperienceMinimum 5+ years of experience in Business Analytics, Business Analysis, Commercial Analytics, Operations Analytics, or similar roles.Experience working with large, complex datasets in logistics, manufacturing, supply chain, warehousing, or related industries preferred.Proven experience delivering process improvement and business transformation initiatives.Experience mentoring or managing junior analysts.TECHNICAL SKILLSEssentialAdvanced Microsoft Excel expertise.Data modelling and data visualization expertise.Business case development and financial analysis.Strong statistical and analytical skills.Process mapping and process modelling experience.Strong Power BI development experience.Advanced SQL knowledge.Forecasting and scenario modelling.PreferredKnowledge of AI, Machine Learning, and Generative AI applications in analytics.Experience with Python, R, or other analytical programming tools.Exposure to data warehousing, ETL processes, and cloud analytics platforms.Understanding of WMS, ERP, and business operational systems.BEHAVIOURAL COMPETENCIESStrong analytical and problem-solving skills with the ability to translate complex data into practical business recommendations.Comfortable working with ambiguity and structuring analysis to support decision-making.Self-motivated and able to work independently with minimal supervision in a remote environment.Commercially minded with a focus on revenue growth, profitability, operational performance and customer outcomes.Strong ownership, accountability and attention to detail.Effective stakeholder management and communication skills, with the ability to build relationships across Commercial, Operations and Finance teams.Proactive mindset with a focus on continuous improvement, automation and efficiency.SUCCESS PROFILEThe ideal candidate is a commercially focused analyst who enjoys solving business problems through data and analysis. They are comfortable working independently, managing competing priorities, and supporting stakeholders across Australia and New Zealand from a remote environment.They combine strong analytical capability with commercial acumen, using data to identify opportunities, improve business performance, and support informed decision-making. They take ownership of their work, communicate clearly with stakeholders, and continuously seek ways to improve processes, reporting and analytical efficiency.Note: Candidates residing in nearby locations viz; Thanisandra, Hebbal, Yelahanka, Nagawara, Sahakar Nagar, Manyata Tech Park, Hegde Nagar or Jakkur will be preferred.