Sr. Manager, Laboratory Operations (Lab)

Sr. Manager, Laboratory Operations (Lab)EXECUTIVE OVERVIEW & COMMERCIAL TERMSLocation: DeLand, FL 32724 (100% Full-Time Onsite)Hiring Urgency: Immediate HireWork Schedule: Tuesday – Friday (+ 1 Saturday every 12 weeks)CRITICAL CANDIDATE SCREENING MANDATES (NON-NEGOTIABLE)Florida Supervisor License: Must hold an ACTIVE Florida Laboratory Supervisor License with explicit Microbiology coverage/endorsement.Medical Technologist Registry: Must possess active certification from ASCP, NCA, AAB, or equivalent recognized registry.Leadership Tenure: Minimum 5+ years of direct laboratory management/supervisory experience in high-volume, high-complexity clinical environments.Regulatory Fluency: Hands-on operational mastery over CAP, CLIA, and state/federal compliance standards.ABOUT THE ORGANIZATIONOur client is a premier, nationwide healthcare organization dedicated to delivering high-quality clinical laboratory testing and strategic healthcare solutions. Fostering a supportive working environment focused on technical precision, clinical trust, and patient-first care, the organization continues to expand its clinical footprint and high-performance operational teams.ROLE OVERVIEWThe Senior Manager, Laboratory Operations is a core technical leadership position responsible for directing day-to-day operations, quality compliance, and supervisory teams within a high-complexity testing facility. Reporting directly to the Director of Laboratory Operations, you will take full ownership of lab lanes, drive process efficiency, mentor emerging leaders, and serve as the operational bridge between frontline staff and executive leadership.KEY RESPONSIBILITIES1. Operational Leadership & EfficiencyOversee assigned laboratory lanes to consistently hit performance, throughput, quality, and financial milestones.Analyze operational metrics and lab data to optimize staffing ratios, resource allocation, and workflow throughput.Standardize clinical workflows and SOPs to ensure strict alignment with local, state, and federal regulatory bodies.Partner with executive leadership on long-term capacity planning, service line expansion, and capital improvements.2. Team Leadership & Talent DevelopmentLead, mentor, and evaluate laboratory supervisors and technical staff to drive a high-accountability, high-performance culture.Identify high-potential talent and establish structured succession planning and professional growth tracks.Facilitate seamless cross-shift and inter-departmental communication to eliminate operational bottlenecks.3. Regulatory Compliance & Quality Assurance (QA/QC)Ensure all clinical testing is executed with absolute accuracy, recorded meticulously, and fully compliant with CAP/CLIA guidelines.Direct robust Quality Control (QC) and Quality Assurance (QA) protocols to maintain zero-defect laboratory standards.4. Stakeholder Management & Problem ResolutionBuild and maintain productive working relationships with internal clinical heads and external partners.Swiftly address and resolve operational escalations, client inquiries, and technical anomalies with professional urgency.CANDIDATE QUALIFICATIONS & COMPETENCIESLicensure & Certifications:Active Florida Laboratory Supervisor License (Microbiology endorsement mandatory).Active ASCP / NCA / AAB Medical Technologist Registry.Education:Required: Bachelor’s Degree in Medical Technology, Clinical Laboratory Science, or related physical sciences.Preferred: Master’s Degree in Business Administration (MBA) or Health Administration (MHA).Technical Expertise: 5+ years of high-volume, high-complexity clinical lab management; deep expertise in CAP/CLIA regulatory audits and QA/QC frameworks.Software Fluency: High proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) and digital LIMS environments.PERKS & COMPENSATION PACKAGESign-On Incentive: $10,000 Retention BonusHealthcare Coverage: Comprehensive Medical, Dental, and Vision plansRetirement Planning: 401(k) plan with competitive employer matchingPaid Time Off: Generous PTO package with available PTO Cash-Out optionsFamily & Wellness: Employee Assistance Program (EAP), Headspace subscription, Backup Child & Elder Care, Paid Parental LeaveProfessional Growth: Structured executive development and virtual learning pathways via StarLearning