Apply Edge Start your job search

Sr. Operations Manager (Field Services)

Confidential · Detroit, MI

Apply & track with Apply Edge
Responsible for overseeing the operations of a large engineering field services branch. This position requires strong operations management experience with P&L responsibility, strong business acumen, experience managing people and strong change management and turnaround skills.Essential Responsibilities:-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations-Foster and promote a positive culture within direct report team and collaborating teams-Demonstrate the company’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level-Develop and implement operational policies and procedures to ensure efficiency and effectiveness-Collaborate with other departments to ensure seamless operations and customer satisfaction-Ensure compliance with all relevant regulations and standards-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety-Manage budgets and allocate resources appropriately-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations-Provide regular reports to senior management on operational performance and progress towards goalsRequirements:-Associates or Bachelor’s Degree iis preferred - 5 years of operations management experienc with full P&L ownership-Strong leadership and management and change management skills-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.-A professional demeanor and a commitment to a high level of customer service-Ability to analyze data and make informed decisions-Experience with budget management and resource allocation-Knowledge of relevant regulations and standards-Experience with implementing new technologies and processes