Sr Product Manager, SaaS / AI (Remote)
Syndesus, Inc. · Canada
Apply & track with Apply EdgeContact: Feel free to connect with https://www.linkedin.com/in/gchambers/Senior Product Manager📍 100% Remote🤖 AI/ML | B2B SaaS👥 ~1,000 employeesWe are looking for a Senior Product Manager to own and lead product strategy for a well-established, AI-forward technology company of approximately 1,000 employees. This is a 100% remote opportunity.The ideal candidate has 5+ years of Product Management experience building and launching successful B2B SaaS or cloud software products, with a strong track record of owning products from customer discovery and strategy through development, launch, and iteration.We're particularly interested in candidates who have experience incorporating AI/ML, intelligent automation, or AI-driven features into customer-facing products. You should be highly customer-centric, analytically strong, and comfortable partnering closely with Engineering, Design, Product Marketing, and Go-To-Market teams.This is a hands-on product leadership role for someone who enjoys speaking directly with customers, translating complex workflows into elegant digital experiences, and driving measurable business and customer outcomes.🛠️ You will:Own the product strategy, roadmap, and execution for one or more core product experiences.Identify opportunities to leverage AI/ML and automation to improve customer experience and operational efficiency.Lead continuous product discovery through customer interviews, user research, product analytics, support insights, and sales win/loss data.Translate complex customer workflows into clear PRDs, user stories, use cases, and product requirements.Partner closely with Engineering and Design to build, launch, measure, and iterate on new features.Collaborate with Product Marketing and GTM teams on positioning, market research, launches, and commercialization.Analyze product usage and business metrics to measure feature success and guide future roadmap decisions.Evaluate customer segments, competitors, industry trends, and pricing and packaging opportunities.Ruthlessly prioritize the product backlog around the highest-impact customer and business outcomes.Use modern generative AI tools to accelerate research synthesis, analysis, documentation, and product decision-making.🧩 100% Required:5+ years of Product Management experience delivering B2B SaaS or cloud software products.Demonstrated ownership of product strategy and end-to-end product execution.Proven experience leading complex initiatives across Engineering, Design, and Go-To-Market teams.Experience with AI/ML concepts, including customer-facing AI capabilities and/or AI-driven product workflows.Strong experience with customer discovery, user research, and translating customer problems into product solutions.Strong analytical skills, including using product analytics, customer data, and ROI analysis to make prioritization decisions.Experience working within an Agile product development environment.Ability to navigate ambiguity, balance competing priorities, and make strong product and business trade-offs.Comfortable working effectively in a 100% remote environment.🪶 Other Skills:Experience developing AI-enabled products, intelligent automation, or AI-driven customer experiences.Strong understanding of emerging AI/ML capabilities and use cases.Experience working closely with technical teams to bring AI-powered functionality from concept to production.Strong market and competitive research capabilities.Experience with product positioning, pricing, packaging, and GTM strategy.Strong written and verbal communication skills.Comfortable engaging directly with customers and translating complex workflows into intuitive product experiences.🧬 How The Company Works100% remote – collaborate with a distributed team while maintaining significant ownership and autonomy.AI-forward – actively investing in AI, automation, and new AI-driven product experiences.Established scale – approximately 1,000 employees, combining meaningful resources with opportunities to build and innovate.Customer-first – product decisions are grounded in continuous customer discovery, research, and real-world workflow needs.Outcome-driven – product teams are accountable for measurable customer and business results, not simply shipping features.Cross-functional – Product works closely with Engineering, Design, Marketing, Sales, and Customer teams.Hands-on – Product Managers stay close to customers, data, requirements, and execution.