Sr. Specialist Fleet

Job DescriptionAs the Sr. Specialist Fleet, you will play a pivotal role in ensuring the smooth and efficient operation of our last-mile logistics across the region. This position involves overseeing key areas of operations—whether outbound, inbound, or reverse logistics—and ensuring that our fleet meets the highest standards of performance. As a key team member, you will be responsible for driving operational excellence and implementing progressive tools and technologies to enhance fleet efficiency.Day-to-day ResponsibilitiesProviding hands-on operational support for last mile implementationsEnsuring the fleet meets key performance indicators (KPIs) such as delivery speed, cancellation rates, unit economics, and star ratings. Have these KPIs readily available for regular discussionsManaging a team that directly supports riders, tracking daily performance metricsIdentifying and help in implementing new tools, technologies, and processes to improve fleet efficiency and operational performanceTracking progress and improvements in fleet operations, providing detailed reports to managementPreparing ad-hoc reports required by managementPlanning new launches of stores and regions, and ensure optimum supply is availableLiaising with internal and external stakeholders for seasonal peak/off-peak periods and plan driver supply. Liaising with 3PL providers to ensure their driver performance is efficient and meets the company’s standardsMentoring and supporting new team membersQualificationsBachelor Degree in Logistics, Supply Chain, Business Administration or any other relevant fieldMinimum 3-4 years experience in fleet roles and at least 2 years in fleet managementProven experience in managing a fleet of drivers or logistics teamsProficiency in Microsoft Excel and Google Sheets for managing and analyzing large data sets on vehicle performance, driver behavior, and costs Strong commercial awarenessFamiliarity with lean economics