Store Manager

Company Description Lee’s Food Services is a leading food importer and distributor in Cambodia, serving the Food & Beverage industry, including hotels, restaurants, and cafés, for over a decade. The company offers a wide assortment of grocery products, such as meat, dairy, seafood, frozen food, and dry goods, to meet diverse customer needs. Known as a meat specialist, Lee’s Food Services provides high-quality, competitively priced meat sourced from the United States, Australia, and New Zealand. Team members join a reputable organization focused on reliable supply, strong customer relationships, and consistent product quality that supports the growth of Cambodia’s hospitality sector.Role Description The Store Manager (Coffee) is a full-time, on-site role based in Phnom Penh, Cambodia, responsible for overseeing daily store operations and ensuring an efficient, well-organized environment. This role includes supervising staff, managing inventory levels, coordinating deliveries, and maintaining accurate records to support smooth store performance. The Store Manager monitors merchandising standards, product quality, and cleanliness, while ensuring compliance with company policies and basic safety and hygiene requirements. The role involves handling customer concerns, promoting customer satisfaction, implementing retail loss prevention measures, and collaborating with management on sales targets and process improvements.Key ResponsibilitiesLead the pre-opening and setup of the new coffee store from planning to launch.Coordinate store setup, equipment, supplies, products, and operational readiness.Recruit, train, and build a strong store team before opening.Develop and implement SOPs, service standards, and daily operations.Manage store operations, sales, inventory, cash, and cost control.Ensure excellent customer service and maintain product quality.Lead and motivate the team to achieve sales and business targets.Monitor store performance and identify opportunities for improvement.Coordinate with suppliers and internal teams to ensure smooth store operations.Take full ownership of the store's opening and ongoing performance.Requirement2+ years of experience in Coffee Shop / Café / F&B management.Strong leadership and team-building skills.Experience in new store opening or store setup is highly preferred.Good understanding of café operations, inventory, and cost control.Strong communication, problem-solving, and organizational skills.Willing to take ownership and build the store from the ground up.