Store Manager

Our client, a premium womenswear brand based in Dubai, is looking for a sales-driven and commercially minded Store Manager to lead their upcoming store opening at Dubai Mall. The ideal candidate brings a strong commercial mindset and extensive experience in the luxury women's fashion sector.QualificationsMinimum 7-8 years of experience in luxury or affordable-luxury womenswear retail in Dubai.Proven experience as a Store Manager or in a similar senior retail management position.Strong existing client portfolio and network across Dubai and the UAE.Fluent in Arabic and English. Russian will be an advantage.Strong sales leadership and commercial awareness.Proven experience in VIP clients, personal shopping, and luxury customer service.Strong understanding of GCC customers and their shopping behavior.Proven experience in team management, training, and performance management.Experience with ERP / retail software; Nebim knowledge is a strong advantage.Good knowledge of Excel and Microsoft Office.Excellent communication, problem-solving, and decision-making skills.Professional and well-presented, with the ability to represent a premium fashion brand.Omnichannel retail and WhatsApp clienteling experience is an advantage.Job DescriptionTake full responsibility for the store’s sales, operations, and overall performance.Manage sales targets and KPIs, including conversion, ATV, and UPT.Build strong relationships with VIP and high-value clients and grow the existing customer base.Actively support personal shopping, styling, and complete-look selling.Recruit, train, motivate, and manage a high-performing retail team.Manage staff scheduling and day-to-day store operations.Oversee stock, cash handling, replenishment, transfers, and stock accuracy.Effectively manage CRM and customer follow-up activities.Ensure the brand’s premium image and service standards are consistently maintained.Ensure compliance with Emaar mall procedures and operational requirements.