krust Café is looking for an experienced, customer-focused, and result-oriented Store Manager to oversee daily café operations, drive sales, maintain quality and hygiene standards, and lead the team to deliver an excellent customer experience.
Location: Bengaluru, KarnatakaExperience: 2–5 years in café, restaurant, or retail operationsKey ResponsibilitiesStore Operations: Manage day-to-day café operations and ensure smooth and efficient functioning.Customer Service: Handle customer interactions, feedback, complaints, and service recovery professionally.Sales & Upselling: Drive sales through suggestive selling, upselling, cross-selling, and promoting new menu items.Team Management & Training: Train, motivate, and supervise staff to maintain high standards of service and performance.Cleanliness & Hygiene: Ensure proper food safety, personal hygiene, cleanliness, and sanitation standards across the café.System Knowledge: Be proficient in POS billing systems, order management, digital payment systems, and basic computer operations.Reports & Documentation: Prepare daily sales reports, cash reports, inventory reports, and other operational reports.Inventory Management: Monitor stock levels, reduce wastage, and ensure proper stock handling and storage.Problem Solving: Handle operational challenges, customer concerns, and staff-related issues efficiently.Customer Experience: Build strong customer relationships and encourage repeat visits through excellent service.Sales Targets: Monitor store performance and work towards achieving sales and operational targets.Requirements2–5 years of experience in café, restaurant, QSR, or hospitality operations.Strong customer-handling and communication skills.Proven ability in upselling, sales generation, and customer relationship management.Experience in team supervision, staff training, and performance management.Good knowledge of POS systems, billing, Excel, and report preparation.Strong understanding of cleanliness, hygiene, and food safety practices.Excellent problem-solving, leadership, and decision-making abilities.Ability to work in a fast-paced environment with a customer-first mindset.
Join the krust Café team and grow with us!Interested Candidates to contact - +91 98806 46505