Strategic Delivery Partner

About Quest Global - Where Innovation Meets Impact We are Quest Global. We are in the business of engineering, but what we are really building is a brighter future. It is not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 29 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 20 countries, with 104 global delivery centers, driven by 23,000+ extraordinary employees who make the impossible possible every day.Quest Global brings deep industry knowledge and digital expertise to deliver end-to-end global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, and faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, MedTech & Healthcare, Rail, Semiconductor and Telecommunication industries.Position Overview Position Title: Strategic Delivery Partner (Global Delivery Head - Business Unit) Reports to: Vertical Delivery Leader - HiTech

Location: Bengaluru, IndiaScope The Strategic Delivery Partner of the business unit is responsible for leading a global team as well as developing and executing global delivery strategies that drive the success of the engagement with the customer.

This role ensures the delivery of consistent, profitable, and customer-aligned solutions while fostering strong partnerships to enhance market presence, revenue growth, and profitability. The Strategic Delivery Partner (SDP) collaborates closely with the Strategic Client Partner (SCP) to exceed customer expectations, strengthen relationships, and expand business opportunities within the Vertical Business Unit (VBU). Additionally, this role works with Business Enablers to industrialize capabilities and implement proactive talent solutions, ensuring a robust and scalable delivery model. For a business unit with a significant delivery footprint, this role leads a complex delivery ecosystem of engineers across regions and facilitates seamless collaboration across delivery centers, optimizes local-global content, and ensures alignment with business goals. The role also carries P&L accountability at the business unit level, driving operational efficiency and long-term strategic growth. Key Responsibilities Strategic Planning & Capability Development - The Strategic Delivery Partner is responsible for developing and executing comprehensive delivery strategies and ensuring alignment with overall business objectives. This involves ensuring delivery plans and capabilities meet customer expectations and market trends. Revenue Growth & Financials - Partnering with the Strategic Client Partner, this role drives revenue growth by achieving the top position for current customers and identifying new opportunities to expand the business unit. Developing strategies to capitalize on market potential, focusing on financial targets such as Contribution Margins and strengthening overall delivery performance. Service Delivery Excellence & Operational Optimization - Optimizing end-to-end service delivery; high-quality, efficient, and timely execution across multicultural and multi-geographic teams. Fostering continuous improvement, implementing best practices, automation, and innovation. Customer Relationship & Value Proposition - With deep domain knowledge, the SDP builds and nurtures strong customer relationships within the VBU, acting as a trusted advisor to the customer and senior management while addressing unique requirements. The role focuses on developing a compelling value proposition that strengthens customer intimacy and long-term partnership. Team Leadership & Talent Development - Leading a large delivery function, this role provides guidance, mentorship and strategic direction to the team. This role fosters a collaborative, high-performance culture that emphasizes teamwork, accountability, and professional development. Cross-Functional Alignment - The SDP role collaborates with People Functions, PMO, and other functional leaders to secure seamless coordination of delivery activities across geographies. Performance Monitoring & Data-Driven Decision Making - The Global Delivery Leader role establishes Key Performance Indicators (KPIs) and metrics to measure the effectiveness of delivery operations. Regular monitoring, data analysis, and insightful reporting to VDLs and other stakeholders ensure transparency and strategic decision-making. Key Requirements & Qualifications Educational Qualification - Bachelor’s or Master's degree in engineering. Experience – Proven experience in the HiTech Engineering (consumer electronics, wearables etc.) or Global Delivery of Engineering Services or both (preferred). Delivery Leadership - Ability to lead large multi-time-zone teams across different countries and manage global/offshore delivery models. Strategic Customer Relationships – Demonstrated experience in influencing technical and business decision-makers and established mid-level customer relationships. Experience in leading technical workshops, executive briefings, and customer-focused events. Market & Competitive Awareness - Good understanding of adjacent technologies, competitor services, and market trends to drive informed business decisions. Building and Scaling High-Performance Delivery Teams - Expertise in recruiting, mentoring, and developing cross-functional, globally distributed teams with deep technical capabilities. Skilled in fostering a culture of continuous learning.Our Culture Pillar: The way we work! We’re always looking for humble geniuses from all backgrounds yearning to be part of something greater than themselves. We seek and nurture people with the potential and passion to solve the world’s hardest problems…people who believe in the infinite ability of the human spirit to do the right thing and want to join a diverse team to create an ever-greater impact for good. Our humility and hunger to execute ensure that we are a boundary-less organization, helping people to grow as professionals with empathy and integrity. We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect where everyone belongs, is valued, and feels inspired to share their ideas. Feeling safe to be our authentic selves is what we value most. We know embracing our unique-to-us differences makes us better, and that solving the world’s hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions of our diversity that thrive in each of us and our workplace.