student Counsellor

Company Description Expert Education and Visa Services (EEVS) is a leading global education and migration consulting agency with a presence in 10 countries. The Sri Lanka branch supports students who aspire to study at international universities in destinations such as Australia, Canada, the United Kingdom, and Dubai. EEVS provides end-to-end services under one roof, including student counselling, institution selection, visa application support, and pre-departure guidance. The team also assists students with their arrival and settlement, particularly in Australia, helping them adapt smoothly to their new academic and cultural environment.Role Description This is a full-time, on-site Student Counsellor role based in Sri Jayawardenepura Kotte, Sri Lanka. The Student Counsellor will guide prospective students through their study-abroad journey, including understanding their goals, recommending suitable countries, universities, and programs, and explaining admission and visa requirements. The role involves conducting one-on-one counselling sessions, responding to inquiries via phone, email, and in person, and maintaining accurate records of student interactions and application progress. The Student Counsellor will coordinate with admissions and visa teams, assist with documentation, and ensure that students are well-informed about timelines, costs, and required procedures. The role also includes participating in events, information sessions, and outreach activities, while providing ongoing support and follow-up to students and their families.Qualifications Strong student counselling and advisory skills, with the ability to understand individual aspirations and recommend suitable study options.Excellent communication and interpersonal skills, including the ability to build trust with students and families and explain complex information clearly.Organizational and administrative skills to manage multiple student profiles, track documentation, and follow up on application and visa processes.Customer service orientation and problem-solving skills to address student concerns, provide guidance, and ensure a positive experience.Proficiency in MS Office and basic digital tools; familiarity with CRM or student management systems is an advantage.Knowledge of international education systems and visa processes for countries such as Australia, Canada, the United Kingdom, and Dubai is highly beneficial.Ability to work on-site in Sri Jayawardenepura Kotte, collaborate in a team environment, and manage time effectively in a fast-paced setting.Relevant educational background in counselling, education, business, or a related field; prior experience in student counselling or overseas education consultancy is an asset.