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Student Counsellors

Expert Education Sri Lanka · Sri Jayawardenepura Kotte, Western Province, Sri Lanka

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Company Description Expert Education and Visa Services (EEVS) is a global education and migration consultancy with a presence in 10 countries. The organization supports students who aspire to study at international universities in destinations such as Australia, Canada, the United Kingdom, and Dubai. EEVS provides comprehensive services under one roof, from initial counselling and institution selection to visa application support. The team also assists students upon arrival, helping them settle into their new environment and adapt to life abroad. This end-to-end approach enables students to pursue their international education goals with confidence and clear guidance.Role Description Student Counsellors at Expert Education Sri Lanka provide guidance to prospective students on study options in international universities and help them make informed decisions about courses and institutions. In this full-time, on-site role based in Sri Jayawardenepura Kotte, the counsellor conducts one-on-one consultations, assesses academic backgrounds and career goals, and recommends suitable study pathways. The role includes assisting students with application processes, coordinating required documentation, and liaising with internal and external stakeholders to ensure timely submissions. Student Counsellors also support visa preparation, explain relevant procedures, and maintain accurate records in internal systems. Regular responsibilities include following up with students, participating in information sessions and events, and contributing to a positive and professional service experience.Qualifications Ability to provide structured academic and career counselling, including assessing student needs and recommending appropriate study pathways.Strong communication and interpersonal skills to engage with diverse students and families in a professional and supportive manner.Attention to detail and organizational skills for managing applications, documentation, and deadlines across multiple cases.Familiarity with international education systems and basic knowledge of study options in Australia, Canada, the United Kingdom, and Dubai.Proficiency in using office software and CRM or student management systems for data entry, tracking, and reporting.Ability to work collaboratively in a target-driven environment while maintaining high ethical and service standards.Prior experience in student counselling, education consultancy, or a related customer-facing role is an advantage.Diploma or bachelor’s degree in education, counselling, business, or a related field is preferred.