Student Counselor

Company Description Global Guidance is an education consultancy that connects students with international universities through personalized recruitment and application matching services. Founded in 2017, the organization leverages strong relationships with overseas institutions and high commissions to open study pathways in the US, UK, Australia, Canada, and other destinations. Experienced consultants support learners through each step of the process, from selecting suitable programs to preparing complete applications. Global Guidance also provides end-to-end visa assistance to help students transition smoothly into their chosen study environments.Role Description The Student Counselor is a full-time, on-site role based in Colombo. This role involves guiding students and families through course selection, university options, and destination choices based on individual interests, academic background, and career goals. The Student Counselor will conduct one-on-one counseling sessions, explain admission and visa requirements, assist with application documentation, and track applicant progress. Day-to-day tasks include maintaining accurate student records, coordinating with international partner institutions, organizing information sessions or workshops, and responding promptly to inquiries via email, phone, and in person. The counselor will also contribute to outreach activities, support marketing initiatives related to student recruitment, and collaborate with colleagues to ensure a high-quality advisory experience.Qualifications Strong student advisory and counseling skills, including the ability to assess academic profiles, clarify goals, and provide clear, unbiased guidance.Excellent communication and interpersonal skills, with proficiency in written and spoken English and the ability to present information clearly to diverse audiences.Organizational and administrative skills, including accurate record-keeping, time management, and attention to detail in handling applications and documentation.Knowledge of international education systems, admission processes, and visa procedures for destinations such as the US, UK, Australia, and Canada.Proficiency with common office software and online communication tools, and comfort working with CRM or student management systems.Ability to work collaboratively in a team, maintain confidentiality, and demonstrate cultural sensitivity when supporting students from different backgrounds.Bachelor’s degree in Counseling, Education, Psychology, Business, or a related field; prior experience in student counseling or international education is an advantage.Willingness to work on-site in Colombo and occasionally support events or sessions outside standard office hours when required.