Student Recruitment Officer

Student Recruitment Quality Officer – Higher Education

Employment Type: Permanent, full-timeWork Setting: On-siteSalary: £27,500 per yearVisa Sponsorship: Not availableOverviewA Student Recruitment Quality Officer is responsible for maintaining quality, compliance, and continuous improvement across student recruitment and admissions processes within a higher education environment.The role combines quality assurance, recruitment data analysis, process auditing, compliance monitoring, and applicant experience.

You will work closely with recruitment, admissions, academic, and other cross-functional teams to maintain high standards throughout the student journey from application through enrolment.Key ResponsibilitiesMonitor student recruitment and admissions processes to ensure compliance with institutional policies, quality standards, and regulatory requirements.Assess the quality and effectiveness of recruitment activities in support of enrolment objectives.Analyse application, conversion, recruitment, and enrolment data to identify trends and opportunities for improvement.Produce reports and insights for recruitment and admissions stakeholders.Conduct quality checks and internal audits to maintain accuracy, consistency, and service standards.Identify process inefficiencies, operational risks, and compliance issues.Recommend and implement process improvements to improve efficiency and quality outcomes.Support a high-quality applicant experience throughout the recruitment journey.Work collaboratively with student recruitment, admissions, academic, and other internal teams to maintain best practices.Maintain accurate records, documentation, and quality assurance information.Ensure student and recruitment data is handled appropriately in line with data protection and confidentiality requirements.Support continuous improvement initiatives across recruitment and admissions operations.RequirementsKnowledge of quality assurance processes within student recruitment, admissions, or higher education.Understanding of recruitment and admissions procedures and relevant regulatory or quality frameworks.Strong attention to detail when reviewing applications, records, reports, and recruitment activities.Experience analysing data, identifying trends, and making recommendations.Strong written and verbal communication skills.Excellent customer service and stakeholder management skills.Strong problem-solving and critical-thinking abilities.Excellent organisation and time management skills, with the ability to manage multiple audits, reports, and improvement initiatives.Experience maintaining accurate records and producing reports.Understanding of data protection, confidentiality, and information management requirements.Ability to collaborate effectively across recruitment, admissions, academic, and operational teams.Proactive approach to identifying and resolving quality or process issues.Benefits25 days annual leave plus 8 public holidaysAdditional annual leave based on length of service, up to 5 daysWorkplace pensionTuition reimbursement for career development coursesCycle to Work schemeWorkplace NurseryTechschemePerks@Work discountsWellbeing resourcesEmployee recognition programme£500 employee referral awardDiscretionary annual performance bonus