Studio Assistant
JK Diamond Co. · Santa Monica, CA
Apply & track with Apply EdgeAt JK Diamond Co., we believe the client experience begins the moment someone walks through our door. We are looking for a polished, highly organized, and naturally hospitable Studio Assistant to be the first point of contact for our clients and help create the elevated experience that defines JK Diamond Co.Founded in 2015, JK Diamond Co. is a private jeweler specializing in custom engagement rings, wedding bands, and fine jewelry. Our Santa Monica studio is a professional, intimate environment where attention to detail, presentation, and exceptional service matter.This role is ideal for someone with a background in luxury hospitality, boutique retail, high-end restaurants, luxury hotels, or as an executive assistant who understands the importance of anticipating needs, maintaining a beautiful environment, and making people feel genuinely taken care of.
Must be flexible and willing to adjust days and hours based on business needs, appointments, and team scheduling.
You will work closely with our Jewelry Specialists and General Manager to ensure the studio operates smoothly and every client receives the level of service expected from a luxury business.You will be the first point of contact for JK Diamond Co. clients and play an important role in setting the tone for their entire experience.Key ResponsibilitiesCreate an Exceptional First Impression: Welcome clients warmly and professionally, anticipate their needs, and help set the tone for an elevated and personalized experience.Support the Jewelry Specialists: Assist all Jewelry Specialists with client appointments, studio preparation, refreshments, organization, and other day-to-day needs.Maintain the Studio: Take ownership of the overall cleanliness, organization, and presentation of the studio. Ensure the space consistently looks polished, intentional, and ready for clients.Have an Aesthetic Eye: Maintain a strong sense of presentation and detail when preparing the studio, arranging displays, organizing materials, and preparing for client appointments.Manage the Company Calendar: Help maintain and organize the company calendar, including appointments, scheduling changes, and ensuring the team has accurate and up-to-date information.Handle Client Communication: Answer incoming calls, respond to general inquiries, greet visitors, and direct client communication appropriately.Prepare for Appointments: Ensure the studio and meeting areas are fully prepared before each client arrives, including refreshments, presentation materials, and overall appearance.Assist with Studio Operations: Manage incoming and outgoing packages, mail, deliveries, office supplies, and other general studio needs.Support the General Manager: Assist with administrative and organizational tasks, projects, scheduling, and other responsibilities that help support the overall operation of the business.Be a Team Player: Jump in wherever needed to support the Jewelry Specialists and broader team and help keep the studio running efficiently.RequirementsPrevious experience in luxury hospitality, boutique retail, high-end restaurants, luxury hotels, executive assistant roles, or a similar client-facing environment preferredExceptional customer service and interpersonal skillsPolished, professional, and welcoming demeanorStrong attention to detail and highly organizedExcellent verbal and written communication skillsStrong aesthetic sense and an eye for presentationAbility to anticipate needs and take initiative without constant directionComfortable managing multiple priorities in a fast-paced environmentComfortable working independently while supporting a larger teamStrong computer and technology skills; experience with Apple products preferredMust be flexible with scheduling and willing to adjust days and hours based on business needsMust pass a background checkWhat We OfferPaid Time OffFully-paid parking401(k) Company ProgramMedical insurance, with the company covering a portion of the premiumOpportunity for professional growth within a growing luxury jewelry businessJK Diamond Co. is an Equal Opportunity Employer.