Studio Coordinator

Company Description West End Central is a new production studio-hire business at 259-263 Goswell Road, London EC1V 7AH - a rehearsal, dance and content studio complex, also home to Thomas Hopkins Productions Ltd and Solange Urdang Studios Ltd.We're looking for a hands-on Studio Coordinator to run the day-to-day operation of the studio spaces: keeping the building running smoothly for hirers, staff and productions alike, managing the front-of-house team, and acting as the go-to person for anything operational.Studio operationsOversee the day-to-day running of the studio spaces, keeping them presentable, safe and ready for use.Co-ordinate studio set-up and close-down, including opening and closing/key-holding for the building each day.Manage incoming bookings and the studio hire schedule, handling enquiries, confirmations and any changes.Act as the main point of contact for operational queries from maintenance staff, hirers and clients.Identify operational issues and implement solutions to improve the day-to-day running of the studio.Maintenance & health and safetyKeep a maintenance log for the building and studio equipment (sprung floors, mirrors, sound systems, pianos), and liaise with maintenance staff and outside contractors to resolve issues promptly.Carry out routine health and safety checks and risk assessments, and act as a fire warden/first aider (or ensure cover is in place).Manage incident and accident reporting.Oversee building security, including key-holding, access control and out-of-hours alarm response.Manage studio supplies and consumables (cleaning materials, studio essentials, etc.).People managementManage the reception/front-of-house staff rota, ensuring the studios are covered during opening hours.Support recruitment, training and day-to-day line management of reception staff.Build and maintain relationships with regular hirers, and handle client feedback or complaints.AdministrationLiaise with cleaning contractors and other suppliers.Keep accurate records for studio hire, incidents and maintenance, and support budgeting/reporting on studio running costs.Working with our Marketing team to promote studio bookingsReceiving and organising post and deliveriesPerson SpecificationEssentialExperience working in a building, studio, venue or similar facility, ideally including some team/rota management.Strong organisational skills and the ability to juggle multiple bookings, people and priorities at once.Basic computer skills and confidence in using programs such as Google Drive and Microsoft Office.A confident, personable manner - comfortable being the first point of contact for clients, contractors and staff.A practical, hands-on approach to solving day-to-day problems.Good written and verbal communication skills.Basic understanding of health and safety practices (or willingness to train, e.g. first aid/fire warden).DesirableExperience in a dance, performing arts, theatre or events venue.Familiarity with booking/scheduling systems.An interest in the performing arts or media production.