Supervisor – Attractions - Hiring UAE National

Key ResponsibilitiesSupervise the daily operation of assigned rides and attractions.Ensure all attractions operate in accordance with SOPs, safety standards and operational procedures.Conduct and verify pre-opening and closing checks.Supervise Attraction Operators, Attendants and Team Leaders during shifts.Allocate staff, manage breaks and ensure adequate manpower coverage.Conduct daily team briefings covering safety, operations and guest service.Monitor guest flow, queues, attraction capacity and wait times.Ensure excellent guest service and promptly resolve complaints or operational issues.Respond appropriately to incidents, emergencies and attraction downtime.Coordinate with Maintenance/Technical teams regarding equipment issues.Ensure operational and safety checks, incident reports and daily documentation are accurately completed.Support risk assessments, safety audits and emergency procedures.Train, coach and monitor frontline attraction staff.Monitor team performance and ensure achievement of operational KPIs.Maintain attraction presentation, cleanliness and brand standards.Support operations during peak periods, events, weekends and public holidays.Requirementsexperience in theme parks, amusement parks, attractions or leisure operations.Previous team-leading/supervisory experience preferred.Experience with ride or attraction operations is highly desirable.Good knowledge of SOPs, safety procedures, risk assessments and emergency procedures.Strong people-management and team-coaching skills.Excellent guest-service and complaint-handling abilities.Strong communication and problem-solving skills.Ability to remain calm and make decisions during operational or emergency situations.Willingness to work shifts, weekends and public holidays.Key Skills for LinkedInAttractions Operations | Theme Park Operations | Ride Operations | Guest Experience | Guest Services | Team Leadership | Staff Supervision | Health & Safety | Ride Safety | Standard Operating Procedures (SOP) | Risk Assessment | Emergency Response | Crowd Management | Queue Management | Incident Management | Operational Safety | Staff Training | Customer Service | Shift Management | Attraction Operations