Supervisor

Job description:We are seeking a dynamic and experienced Restaurant Supervisor to join our leadership team. This is a fantastic opportunity for individuals with a passion for hospitality and strong management skills to help drive customer satisfaction and operational excellence.

Key Responsibilities

Supervise and oversee daily floor operations to ensure the smooth and efficient running of the restaurant.Lead and motivate the front-of-house team, including waitstaff, hosts, and bussers, to deliver exceptional service.Monitor guest satisfaction and address any concerns or complaints promptly and professionally.Ensure compliance with all safety, health, and sanitation standards.Coordinate seating and manage the flow of guests to optimize table turnover and minimize wait times.Train, develop, and evaluate staff performance; provide constructive feedback and support.Assist with inventory management, including ordering and restocking supplies.Ensure that all restaurant policies and procedures are followed, including those related to customer service and employee conduct.Help with the implementation of marketing and promotional initiatives to drive sales and guest engagement.Assist in managing the restaurant’s budget, including labor costs and expenses.Collaborate with kitchen staff to ensure smooth communication and timely food delivery.

Requirements

Proven experience in a supervisory or management role in a fast-paced restaurant environment.Strong leadership, interpersonal, and communication skills.Ability to handle multiple tasks simultaneously and remain calm under pressure.Excellent organizational and problem-solving skills.Knowledge of food safety regulations and best practices.Ability to motivate and inspire a team to achieve goals.Flexibility to work evenings, weekends, and holidays as needed.High school diploma or equivalent; a degree in hospitality management is a plus.