Supply Chain Coordinator

Job Description: Supply Chain & Logistics Coordinator - AVANTCHA TeaWho we are:AVANTCHA Tea is a distinguished boutique, luxury tea brand founded in Dubai in 2014. Renowned as the tea of choice for luxury hotels, fine dining establishments, royal palaces, and iconic retailers across the GCC and Europe, AVANTCHA offers an exquisite selection of fine teas, botanicals, and teaware. Committed to excellence, AVANTCHA extends its global reach to consumers through e-commerce channels, our Tea Bars in Dubai and Bangkok. Our dynamic team values integrity, accountability, perseverance, and discipline.Who we are looking for:The Supply Chain & Logistics Coordinator ensures smooth, accurate, and timely execution of all operational supply chain and logistics activities. This includes daily stock monitoring, import & export documentation support, supplier communication follow-ups, packing instructions, and ensuring accurate system updates — enabling the Supply Chain & Logistics Specialist to focus on forecasting, procurement, compliance, and strategic decision-making.Strategic Work Listing:Inventory CoordinationSupport optimal stock levels for raw materials, packaging, and finished goods by maintaining accurate system entries, flagging low stock, and coordinating replenishment needs.Logistics & Documentation SupportSupport all import and export documentation processes, ensuring accuracy, timely submission, and proper archiving.Supplier & Internal CommunicationAct as a communication link between suppliers, warehouse team, packing team, and sales to ensure smooth operational flow.Compliance SupportAssist with certification documentation, organic audit preparations, product registrations, and maintaining accurate compliance records.Tactical Work Lising: 1. Inventory & Stock Management Monitor stock levels of raw materials, packaging, and finished goods.Update inventory records in the ERP/stock management system.Flag low-stock items and prepare internal reorder recommendations.Conduct routine inventory checks (weekly/monthly) and support full audits.Track expiry dates and rotate stock where needed.2. Purchasing & Procurement SupportPrepare draft purchase orders based on forecasts and consumption.Send approved purchase orders to suppliers and follow up for confirmations.Maintain accurate PO tracking sheets (lead times, delivery dates, delays).Support in sourcing packaging, raw materials, or product samples as requested.Assist with supplier risk assessments and data collection.3. Import Coordination Gather and verify all import documents from suppliers (invoice, packing list, CoA, health certificates).Ensure correct freight mode is aligned with deadlines and cost-efficiency.Coordinate with freight forwarders for shipment tracking and updates.Support Dubai Municipality clearance submissions (including FIRS entry).Upload invoices into inventory/accounting software and ensure document accuracy.Maintain a meticulous import documentation archive.4. Export Coordination Prepare draft export documentation in coordination with sales.Collect required data for Health Certificates & Certificate of Origin.File, archive, and update export document records.5. Packing Operations SupportIssue packing instructions as per sales orders and product specifications.Coordinate with the warehouse and packing team to ensure timelines are met.Conduct quality checks on packed items (labelling, packaging accuracy, cleanliness).Update system records of completed batches.6. Software & System SupportEnter and update data across inventory, procurement, and finance systems.Support integration tasks by providing clean data and verifying system accuracy.7. Compliance & Quality SupportAssist with certification renewals and maintaining compliance documentation.Support preparations for yearly organic audits (documents, samples, logs).Maintain product spec sheets and ensure records are current.Track HACCP-related documentation and file updates.Assist with managing complaint records and corrective action follow-ups.Skills: Fluent in verbal and written EnglishHaving worked in the UAE is an advantagePrevious inventory and warehouse operations is preferableDemonstrate accuracy, responsibility, and attention to detail.Communicate clearly and proactively across departments.Respond to internal inquiries within two hours where possible, or within 24 hours maximum.Be highly organised, maintaining precise records and digital filing.Exhibit resourcefulness and problem-solving mindset.Support the Supply Chain & Logistics Specialist by reducing operational workload and improving efficiency.https://avantcha.com/