Supply Chain Manager

Assistant Manager / Deputy Manager – Supply ChainLocation: GoaDepartment: Supply Chain / Procurement1. Job PurposeThe Assistant Manager / Deputy Manager – Supply Chain will be responsible for supporting and managing end-to-end supply chain activities for airport hospitality operations, including procurement, vendor management, inventory planning, logistics, material availability and cost optimization.The role will ensure uninterrupted availability of Food & Beverage supplies, operating supplies, housekeeping materials, engineering consumables, guest supplies, packaging materials, uniforms, equipment and other operational requirements across airport lounges, F&B outlets, Meet & Assist, Spa and other hospitality operations. The ideal candidate should preferably come from a hotel / hospitality background, particularly from reputed 4/5-star hotels, airport hotels, hotel chains or large F&B operations, with strong exposure to Materials, Purchase, Procurement and Supply Chain functions.2. Key ResponsibilitiesA. Procurement & Sourcing∙Manage day-to-day procurement activities for airport hospitality operations.∙Raise, review and process Purchase Requisitions and Purchase Orders as per approved processes.∙Source materials, products and services from approved and reliable suppliers.∙Obtain and evaluate competitive quotations based on price, quality, specifications and delivery timelines.∙Negotiate pricing, payment terms, credit periods and delivery schedules with vendors.∙Identify alternate suppliers to ensure business continuity and mitigate supply risks.∙Ensure procurement decisions are aligned with budgets, quality standards and operational requirements.B. Vendor Management∙Develop and maintain strong relationships with suppliers and service providers.∙Identify, evaluate and onboard new vendors in coordination with relevant stakeholders.∙Conduct periodic vendor performance reviews covering quality, price, service, delivery and responsiveness.∙Maintain an updated Approved Vendor List.∙Negotiate annual rate contracts / agreements wherever applicable.∙Resolve vendor-related issues, including delayed deliveries, quality concerns,shortages and commercial discrepancies.∙Conduct supplier visits and market surveys to assess product quality and market pricing.C. Inventory & Materials Management∙Coordinate with Stores and Operations to maintain optimum inventory levels.∙Monitor stock levels and consumption patterns to avoid stock-outs, overstocking and wastage.∙Develop appropriate minimum / maximum and reorder levels for critical materials.∙Monitor fast-moving, slow-moving and non-moving inventory.∙Support periodic physical stock verification and reconciliation.∙Analyse consumption trends and support demand forecasting.∙Ensure timely replenishment of critical operational supplies.D. Logistics & Distribution∙Coordinate timely movement and delivery of materials to airport locations /terminals.∙Ensure suppliers adhere to agreed delivery schedules and service levels.∙Coordinate with logistics partners for transportation and distribution requirements.∙Track critical and time-sensitive deliveries.∙Develop contingency arrangements for urgent and emergency procurement requirements.∙Ensure appropriate handling and transportation of sensitive materials, includingfood and temperature-controlled products where applicable.E. Airport Hospitality Requirements∙Ensure uninterrupted supply to airport lounges, F&B outlets, Meet & Assist, Spa and other hospitality operations.∙Understand the criticality of airport operations and ensure materials are availablewithin defined timelines.∙Coordinate with airport operations teams for delivery schedules, access requirementsand operational restrictions.∙Support procurement planning for new lounge / outlet openings and expansionprojects.∙Ensure emergency procurement support during operational disruptions, peak travelperiods and special events.F. Cost Optimization∙Identify opportunities for procurement savings through negotiations, bulkpurchasing, rate contracts and alternate sourcing.∙Conduct regular market price benchmarking.∙Analyse purchase prices and consumption trends.∙Track procurement savings against budgets and targets.∙Work closely with Finance and Operations to improve overall procurement efficiency.∙Ensure cost reduction initiatives do not compromise quality or guest experience.G. Process & Compliance∙Ensure compliance with company procurement policies, approval matrices and SOPs.∙Maintain complete documentation for quotations, comparative statements, purchase orders, contracts and vendor records.∙Ensure procurement transactions are transparent and audit-ready.∙Coordinate with Finance for invoice verification and resolution of PO / GRN / invoice discrepancies.∙Support internal and external audits.∙Ensure adherence to applicable statutory, food safety, quality and company compliance requirements.3. Key Performance Indicators (KPIs)∙Procurement cost savings achieved.∙Vendor on-time delivery percentage.∙Reduction in stock-outs / operational shortages.∙Inventory holding and inventory turnover.∙Purchase price variance.∙Vendor quality and performance scores.∙Purchase Order processing TAT.∙Procurement compliance and audit performance.∙Percentage of spend under negotiated contracts / rate agreements.∙Reduction in emergency / spot purchases.∙Availability of critical operational materials.4. Candidate ProfileEducation:∙Bachelor's degree in Supply Chain Management, Hotel Management, Business Administration, Commerce or a related discipline.∙Certification in Procurement / Supply Chain Management will be an added advantage.Experience:∙5–8 years of overall experience in Procurement, Materials, Purchase or Supply Chain.∙Preferably from reputed 4/5-star hotels, airport hotels, hospitality groups, large F&B/QSR operations or institutional catering.∙Candidates currently working as Assistant Manager / Deputy Manager – Purchase, Materials, Procurement or Supply Chain in hotels will be preferred.∙Experience in managing multiple locations / units will be an advantage.∙Exposure to airport / aviation hospitality will be an added advantage.5. Technical Skills∙Strong knowledge of Procurement & Supply Chain processes.∙Vendor sourcing and negotiation.∙Inventory and materials management.∙Purchase Order / GRN / invoice processes.∙Market benchmarking and cost analysis.∙Strong MS Excel skills.∙Experience with ERP / procurement systems.∙Exposure to hotel procurement / inventory systems such as SAP, Oracle, Material Control, BirchStreet or similar platforms will be preferred.6. Behavioural Competencies∙Strong negotiation and influencing skills.∙Analytical and data-driven approach.∙Commercial acumen.∙Vendor relationship management.∙Problem-solving ability.∙Strong coordination and communication skills.∙High sense of ownership and accountability.∙Ability to work under pressure and meet tight operational deadlines.∙Ability to manage multiple stakeholders and locations.∙Process-oriented and compliance-focused.7. Ideal CandidateThe ideal candidate would be a hotel Materials / Purchase professional currently working in a 4/5-star or airport hotel, with approximately 5–8 years of experience, who has progressed from Executive / Senior Executive to Assistant Manager / Deputy Manager level and has hands-on experience in F&B procurement, general procurement, vendor management, inventory control, logistics and cost optimization.Experience in a large hotel with 200+ rooms, multiple F&B outlets or high-volume banquet operations would be highly desirable, as it provides strong exposure to the volume, urgency and service-level requirements relevant to airport hospitality.