Supply Chain Manager

Role SummaryThe Supply Chain Manager leads end-to-end supply chain activities for Eagle Wireless operations managed from the Penang Office, covering demand and material planning, procurement, contract manufacturer (BCM) coordination, inventory control, and outbound shipments to customers. The role ensures materials and finished goods flow on time and at the right cost, keeps NetSuite data accurate, and gives management clear visibility of supply risks, shortages, shipments and inventory health.Key Responsibilities1. Supply & Material Planning

• Translate customer forecasts and sales orders into material and build plans, using MRP and BOM data in NetSuite.
• Run BOM shortage analyses against planned build quantities and drive recovery actions for critical shortages.
• Balance supply against demand to protect customer delivery dates while controlling inventory levels.2. Procurement & Supplier Management
• Oversee purchasing of components and materials, including price negotiation, lead time, MOQ and payment terms.
• Develop and manage supplier and distributor relationships; monitor on-time delivery, quality and cost performance.
• Identify alternate sources and second-source components with Engineering to reduce supply risk and cost.3. Contract Manufacturer (BCM) & Factory Coordination
• Act as the main supply chain interface with BCM and the Penang manufacturing operation.
• Ensure materials are delivered to BCM on schedule, track material ETAs, and resolve shortages that impact production.
• Monitor work order progress and completions, and align production output with customer shipment commitments.
• Lead and guide the Material Controller(s) on shortage, ETA and inventory activities.4. Inventory & Cost Control
• Own inventory health across Penang and consigned locations, including stock accuracy, cycle counts and stock takes.
• Drive reduction of excess and obsolete (E&O) inventory through consumption plans, supplier returns and disposition.
• Review BOM costs and standard costs with Finance; highlight cost variances and savings opportunities.5. Logistics & Shipments
• Coordinate outbound shipments to customers, including shipping schedules, freight forwarders, and import/export and customs documentation.
• Produce shipment and shipping reports (e.g., biweekly customer shipping reports) and ensure fulfilment records match sales orders.6. Reporting, Systems & Continuous Improvement
• Prepare and present supply chain KPIs, manufacturing and shipment reports, and risk updates to the General Operation Deputy Manager and management.
• Maintain data integrity in NetSuite for items, BOMs, purchase orders, work orders and fulfilments.
• Improve supply chain processes, including use of reporting automation and AI tools to speed up analysis.
• Perform other related duties as assigned by the superior.Key Performance Indicators
• On-time delivery to customers and to the build schedule
• Supplier on-time delivery and material availability at BCM
• Inventory turns, inventory accuracy and E&O reduction against target
• Material cost savings and purchase price variance
• Timeliness and accuracy of supply chain reportsRequirementsEducation
• Bachelor’s Degree in Supply Chain Management, Logistics, Business, Engineering or a related field.Experience
• Minimum 8 years of supply chain experience, including at least 3 years in a supervisory or managerial role.
• Experience in electronics manufacturing (EMS/OEM), ideally working with contract manufacturers and electronic component suppliers.
• Proven track record in material planning, procurement, inventory control and logistics.Skills & Knowledge
• Strong knowledge of MRP, BOM structures, lead time management, inventory control and costing.
• Hands-on experience with an ERP system; NetSuite experience is a strong advantage.
• Advanced Microsoft Excel skills for data analysis and reporting.
• Strong negotiation, stakeholder management and problem-solving skills.
• Excellent communication in English; Bahasa Malaysia and/or Mandarin is an advantage.
• Able to work across time zones with overseas teams (e.g., US headquarters) and suppliers.Nice to Have
• Knowledge of import/export regulations, Incoterms and customs procedures in Malaysia.
• Experience using AI and automation tools for supply chain reporting.Personal Attributes
• Strong leadership, ownership and a hands-on approach.
• Analytical, detail-oriented and data-driven in decision making.
• Calm under pressure and able to prioritise in a fast-paced environment.