Supply Chain Operations Manager

We’re on the lookout for a Supply Chain Operations Manager to drive CONDUCTR’s day-to-day supply chain, turning business demand into effective purchasing, smooth logistics and the right materials in the right place at the right time.About Us:CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences.Key Responsibilities: Demand Planning & Business CoordinationWork with relevant business functions to understand demand and translate approved requirements into purchasing, replenishment and delivery activity.Consolidate product forecasts, project requirements and production plans into an operational purchasing plan.Challenge incomplete or unclear requirements where they could affect supply or delivery.Monitor stock, open orders, supplier lead times and material requirements, identifying shortages and risks early.Provide clear information on stock availability, material status and supply risks.Resolve or escalate conflicting or changing requirements.Ensure purchasing is based on approved specifications, BOMs and build requirements.Purchasing & Supplier ManagementManage the day-to-day purchasing process within agreed purchasing authorities and controls.Raise, issue, amend and manage purchase orders accurately and on time.Manage routine supplier communication, order confirmation, expediting and delivery issues.Maintain accurate purchasing and open-order records.Ensure purchasing reflects agreed supplier arrangements, pricing and lead times.Coordinate the operational onboarding of approved suppliers, working with the Head of Strategic Supply Chain and Finance to ensure the required purchasing, commercial and system information is in place.Resolve routine supplier performance, delivery and order issues.Coordinate supplier returns, replacements, credits or RMAs where required.Escalate significant commercial, contractual, capacity or supplier issues to the Head of Strategic Supply Chain.Manage complex, urgent or priority purchasing requirements where required.Replenishment, Stock & InventoryOwn routine replenishment and repeat-component ordering for established products.Maintain appropriate reorder points, minimum stock levels and safety-stock parameters.Maintain appropriate stock levels against agreed demand.Use stock information provided by the Stock & Inventory Controller to support purchasing and replenishment decisions.Identify shortages, excess stock and changing demand early and take appropriate action.Review obsolete, damaged, excess or slow-moving stock and recommend appropriate action.Ensure stock write-offs or disposal follow the agreed approval process and financial controls.Logistics, International Trade & Material ReadinessCoordinate domestic and international inbound and outbound shipments.Arrange routine freight and courier activity where required.Manage international shipping requirements, including Incoterms, duties, customs and import/export documentation.Coordinate with Finance, suppliers and logistics partners on foreign-currency considerations where relevant.Maintain visibility of ordered, outstanding and at-risk materials.Coordinate material readiness for product builds, R&D activity, scenic production and project delivery.Resolve routine logistics issues and escalate significant risks that could affect delivery.Damaged, Incorrect & Non-Conforming GoodsEnsure damaged, incorrect or non-conforming deliveries are resolved promptly.Work with the Stock & Inventory Controller to ensure affected goods are correctly identified, recorded and isolated where required.Coordinate replacement, return, credit or other action with the supplier.Involve Engineering, Product Engineering, Show Set or other relevant technical owners where technical acceptance is required.Escalate recurring or significant supplier-performance issues to the Head of Strategic Supply Chain.Strategic Supply Chain InterfaceWork closely with the Head of Strategic Supply Chain on supplier performance, sourcing decisions and escalations.Implement agreed supplier and sourcing arrangements.Provide operational feedback on supplier performance, delivery reliability and recurring issues.Escalate significant commercial, capacity or supplier risks.Support strategic supplier reviews where operational input is required.Process, Reporting & Team ManagementMaintain clear reporting on purchasing, stock, supplier performance, logistics and material readiness.Maintain agreed operational supply-chain KPIs.Identify recurring issues and implement practical improvements within purchasing, logistics and inventory processes.Maintain appropriate purchasing controls, process discipline and data quality.Work with Finance as ERP and financial-process owner.Ensure purchasing requests follow agreed approval and authority processes.Line-manage and develop the Stock & Inventory Controller.Coordinate purchasing, stock and logistics activity against business priorities.You Should Have: Experience in purchasing, supply-chain operations, procurement operations or logistics.Strong purchase-order administration and supplier-expediting experience.Experience in demand planning, replenishment or stock control.Ability to translate business requirements into clear purchasing and supply actions.Strong organisation, process discipline and attention to detail.Experience managing supplier communication and delivery follow-up.Experience with international inbound and outbound trade, including Incoterms, duties, customs requirements, international shipping and foreign-currency considerations.Experience using purchasing, ERP or inventory systems.Ability to manage competing priorities and operational issues.Strong stakeholder and supplier communication.Experience maintaining accurate operational records and reporting.Practical process-improvement capability.Ability to manage and develop a direct report.Ability to work closely with a strategic supply-chain lead while retaining responsibility for day-to-day execution.It would be great if you have:Experience in engineering, manufacturing, R&D, scenic production or project-delivery environments.Inventory or warehouse-management experience.Experience supporting both repeatable products and bespoke projects.What We Offer:A competitive salary and benefits package.A vibrant, inclusive, and dynamic work environment.Opportunities for personal and professional growth.A chance to be part of a forward-thinking team making a real difference.What it's like working at CONDUCTR:CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started!On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business.Our 5 core values articulate this best, and we are looking for people who can demonstrate them:We go above and #beyondWe work as a #team & make it funWe creatively #kick-assWe #do it efficiently, on time & on budgetWe deliver work that makes us #proudDoes this sound like the job for you?Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.