Supply Chain Simplification Senior Manager

About the RoleThe Supply Chain Simplification Manager – Asia is responsible for leading the regional Supply Chain Simplification function across Southeast Asia, China, and India. The role is accountable for simplifying and integrating the complete customer supply chain by leading New Product Introduction (NPI), Product Commercialization, Customer Care, Supplier Quality, and Supply Chain Enablement. The position develops and executes regional strategies that improve customer experience, reduce operational complexity, accelerate commercialization, enhance supplier performance, and strengthen operational excellence. Acting as the regional integrator between Commercial, Operations, Finance, Quality, Manufacturing, and Customers, the role ensures seamless execution from customer opportunity through long-term product support while delivering scalable, standardized, and high-performing supply chain solutions.ResponsibilitiesRegional Supply Chain StrategyDevelop and execute the regional Supply Chain Simplification strategy aligned with the Asia business strategy.Identify opportunities to simplify end-to-end supply chain processes across the region.Standardize operational practices across Southeast Asia, China, and India.Drive regional initiatives that improve productivity, customer responsiveness, and operational efficiency.Lead cross-functional strategic projects that enhance supply chain performance and scalability.Champion operational excellence and continuous improvement across all simplification functions.New Product Introduction (NPI) & CommercializationLead the complete regional NPI and commercialization process from customer opportunity through successful production launch.Ensure effective project governance, milestone management, and launch readiness.Coordinate Sales, Customer Care, Planning, Procurement, Engineering, Manufacturing, Quality, Supplier Quality, and Operations throughout commercialization activities.Oversee prototype management, customer sampling, PPAP/APQP activities where applicable, and customer approvals.Lead Engineering Change Management (ECM), ensuring timely implementation across all stakeholders.Coordinate launch readiness, production planning, inventory planning, and customer acceptance.Monitor commercialization KPIs and ensure successful customer implementation.Drive continuous improvement to reduce commercialization lead times while improving launch quality and customer satisfaction.Regional Customer Care ExcellenceLead Customer Care operations across Southeast Asia, China, and India.Standardize customer service processes and operating procedures across all business units.Drive best-in-class customer experience throughout the order-to-cash process.Improve OTIF performance, order accuracy, response times, complaint resolution, and customer satisfaction.Coordinate closely with Commercial, Finance, Operations, and Distribution Centers to improve service performance.Improve inventory visibility, backlog management, and customer communications.Lead customer recovery activities and continuous service improvement initiatives.Develop high-performing customer care teams through coaching, KPI management, and capability development.Customer Supply Chain SolutionsDevelop customer-centric supply chain solutions that improve operational efficiency and strengthen long-term customer partnerships.Lead implementation of Vendor Managed Inventory (VMI), Kanban, Direct Line Feed, Consignment Inventory, and other customer replenishment models.Collaborate with Commercial teams to identify supply chain improvement opportunities for strategic customers.Design scalable fulfillment models that improve delivery performance while reducing inventory throughout the supply chain.Support customers in optimizing inventory, replenishment, and material flow processes.Promote TR's supply chain capabilities as a strategic value proposition during customer engagement and business development activities.Supply Chain EnablementLead implementation of technologies and operational solutions that simplify customer and supplier interactions.Drive adoption of customer and supplier portals, Electronic Data Interchange (EDI), API integrations, barcode solutions, RFID, Smart Bin systems, and IoT inventory monitoring where appropriate.Improve utilization of D365 and other operational systems to support efficient execution.Develop dashboards and reporting tools that provide visibility across commercialization, customer service, inventory, and supplier performance.Identify automation opportunities that reduce manual activities and improve process efficiency.Continuously evaluate emerging technologies that enhance customer experience and operational performance.Supplier Quality ManagementLead regional Supplier Quality strategy across Asia.Establish supplier qualification, audit, and performance management programs.Develop supplier scorecards and monitor supplier KPIs including PPM, OTD, responsiveness, and corrective action effectiveness.Drive supplier development initiatives that improve quality, reliability, and delivery performance.Lead supplier corrective actions, root cause investigations, and preventive improvement programs.Partner closely with Operations and Manufacturing to improve supplier capability and reduce quality-related risks.Promote a culture of continuous improvement throughout the supplier network.Performance ManagementDevelop and maintain executive dashboards covering all Supply Chain Simplification functions.Monitor regional KPIs relating to NPI, commercialization, customer care, supplier quality, inventory, and customer satisfaction.Analyze operational trends and identify opportunities for improvement.Present monthly business reviews and executive reports to regional leadership.Drive accountability through structured KPI reviews and performance improvement plans.Benchmark regional performance and implement best practices across all countries.Measure and communicate business benefits generated from simplification initiatives.Continuous ImprovementIdentify opportunities to simplify and standardize regional business processes.Lead Lean, Kaizen, and operational excellence initiatives.Eliminate non-value-added activities across customer and supply chain processes.Develop standardized operating procedures and best practices.Capture lessons learned and implement sustainable