Supply Chain Specialist

About Hai RoboticsHai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus.Job SummaryThe CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession—not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact.We are seeking a Supply Chain Specialist that possesses strong expertise in logistics management, supplier performance monitoring, material tracking, and expediting processes, with the ability to resolve supply chain issues while maintaining cost, quality, and schedule objectives.The Supply Chain Specialist is responsible for managing and optimizing logistics, transportation, and material expediting activities to ensure the timely delivery of materials, equipment, and services required to support business operations and project schedules. This role serves as a key liaison between suppliers, carriers, procurement teams, warehouses and project stakeholders, driving supply chain performance through proactive planning, supplier engagement, risk mitigation, and continuous improvement initiatives.Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross-functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation.You will join a world-class team in an environment that combines the energy of a start-up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success.Essential Duties and ResponsibilitiesLogistics ManagementCoordinate domestic and international transportation activities, including inbound, outbound, and intercompany shipments.Manage freight providers, customs brokers, and third-party logistics (3PL) partners to ensure timely and cost-effective delivery.Monitor shipment status and transit milestones, proactively identifying and resolving transportation delays.Ensure compliance with transportation regulations, import/export requirements, and company policies.Develop and implement logistics strategies that improve efficiency, reduce costs, and enhance service levels.Material ExpeditingLead material expediting efforts for critical orders to ensure adherence to project and operational schedules.Monitor supplier production schedules and follow up on open purchase orders to confirm manufacturing, packaging, and shipment readiness.Conduct supplier performance reviews and communicate delivery expectations.Escalate potential delays and develop recovery plans in collaboration with suppliers and internal stakeholders.Coordinate inspection, documentation, and release activities required before shipment.Maintain accurate material status reports and provide regular updates to management and project teams.Supply Chain CoordinationCollaborate closely with Procurement, Planning, Operations, Manufacturing, and Project Management teams.Analyze supply chain data to identify potential risks, shortages, and bottlenecks.Assist in developing supply chain contingency plans to mitigate disruptions.QualificationsEducationBachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field.Required Experience3+ years of experience in supply chain, logistics, material management, purchasing, or expediting.Working knowledge of transportation, customs, expediting and supplier management.Proficiency in Microsoft Excel, including data analysis, reporting, and KPI tracking.Strong analytical, problem-solving, and organizational skills.Excellent communication and relationship management abilities.Ability to manage multiple priorities in a fast-paced environment.Preferred QualificationsAPICS/ASCM certification (CPIM, CSCP) or equivalent.Certified Supply Chain Professional (CSCP), Certified Professional in Supply Management (CPSM), or Certified Logistics Professional credentials.Experience supporting EPC, manufacturing, construction or industrial operations.Knowledge of international logistics, customs compliance, and Incoterms.Performance MetricsOn-Time Delivery (OTD)Purchase Order Schedule AdherenceSupplier Delivery PerformanceExpedited Order Closure RateLogistics Cost ReductionMaterial AvailabilityFreight Performance MetricsProject Material Readiness*Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations.Work Environment and Physical RequirementsOffice, warehouse, manufacturing, or project site environment.Occasional domestic and international travel may be required for supplier visits or project support.Ability to work cross-functionally with internal and external stakeholders to support business and project objectives.*This job description does not create a contract of employment, nor does it alter the at-will nature of employment. The company reserves the right to modify, interpret, or apply this job description.*Hai Robotics U.S.A. Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state, and local laws.