Support Services Specialist

Job ObjectiveTo organize and coordinate support services across the organization, ensuring a safe and efficient work environment. The role supports operational activities by managing logistics, facilities, maintenance, cleaning, transportation, and other services that contribute to the smooth running of day-to-day operations.Duties and ResponsibilitiesOversee the day-to-day operation of support services, including maintenance, cleaning, security, transportation, and hospitality.Coordinate with vendors and service providers to ensure compliance with contracts and maintain the quality of services delivered.Prepare and monitor preventive maintenance plans, ensuring that work is completed on schedule.Monitor the condition of facilities and equipment, and report any faults or maintenance requirements.Oversee transportation and vehicle operations, including scheduling, tracking, insurance, and maintenance.Monitor inventories of operational supplies and equipment, and request necessary items.Assist in preparing support services budgets and monitor related expenses.Ensure compliance with occupational health and safety standards across facilities.Prepare periodic reports on service quality and submit them to management.Contribute to the development of policies and procedures related to support services.Receive service-related reports and complaints, and work to resolve them promptly and effectively.Required SkillsA diploma in Electrical Technology, Mechanical Technology, HVAC, Electronics or Networking is required.Strong planning and organizational skills.Ability to conduct on-site follow-ups and manage multiple tasks simultaneously.Effective communication skills and the ability to work with vendors and internal stakeholders.Good understanding of facilities, maintenance, and logistics operations.Proficiency in using computers and facilities or resource management systems.