Support Services Supervisor

Job Title: Support Services SupervisorLocation: Riyadh, Saudi ArabiaDepartment: Support ServicesEmployment Type: Full-timeAbout the RoleWe are looking for a proactive Support Services Supervisor to oversee our support functions, including warehouse operations, vehicle fleet management, employee housing, and general administrative support. The ideal candidate will ensure smooth day-to-day operations, uphold safety and compliance standards, and drive continuous improvement across all support service areas.Key Responsibilities:Team Supervision: Manage support staff schedules, shifts, performance, and discipline; train and onboard new employees.Administrative Support: Respond to internal departments' logistical and service needs, ensuring timely resolution and satisfaction.Warehouse Operations: Oversee receiving, issuing, and storage of materials; conduct regular inventory audits and manage stock replenishment.Fleet Management: Supervise vehicle maintenance and readiness; handle accident reporting, insurance claims, and license/registration renewals; monitor fuel usage and driver logs.Employee Housing: Ensure housing readiness, maintenance, and safety compliance; manage occupancy records and resolve resident complaints.Reporting: Prepare regular (daily/weekly/monthly) reports on warehouse, fleet, and housing operations, including incident and insurance claim reports with KPIs and recommendations.Vendor & Contract Management: Oversee contracts with external service providers (maintenance, insurance, housing services) and monitor compliance.Budget Oversight: Contribute to planning and monitoring budgets across warehouse, fleet, and housing functions.Safety & Compliance: Ensure adherence to occupational health and safety standards across all sites (warehouse, housing, vehicles).Process Improvement: Recommend and implement improvements to boost efficiency and reduce costs.Emergency Response: Manage emergencies related to warehouse, fleet, or housing operations swiftly and effectively.Requirements:Education: Bachelor's degree in Business Administration or a related field.Experience: 3–5 years in support services, general administration, or a related field; prior supervisory experience preferred.Skills & Competencies:Strong leadership and supervisory skillsExcellent organizational and time-management skills, with the ability to manage multiple parallel functionsKnowledge of insurance procedures and accident claims processesProficiency in Microsoft Excel, Word, and warehouse/fleet management systems (a plus)Strong communication and negotiation skills with vendors and insurance providersFluency in Arabic; English proficiency preferredAbility to work under pressure and manage emergenciesHigh attention to detail, discipline, and accountabilityFlexibility to travel between sites (warehouse, housing, fleet locations)Self-motivated with the ability to work independently