System Administrator
Veridic Solutions · Evanston, IL
Apply & track with Apply EdgeExperience/Skills/Requirements:
- Bachelor’s degree in computer science or a related field is ideal
- 3-5 years of experience with Windows server administration
- 3-5 years of experience in desktop/network/hardware and software support
- Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards
- Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources
- Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction
- Willingness to learn from other team members and grow through experience
- Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services
- Working knowledge of Active Directory domain and trusts
- Experience with DNS and networking protocols
- Experience with server virtualization such as VMWare and Hyper-V
- Experience supporting Windows 11 users
- Be familiar with and have working experience onboarding and offboarding users
- Ability to maintain Microsoft applications on desktops and servers
- Ability to maintain Office 365 and MS Office products such as Outlook email
- Ability to deploy and support application installations
- Meticulous planning and documentation of technical support operations
- Knowledge of software licensing, maintenance, and hardware warranties
- Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes
- Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA)
- Ability to work independently and with groups, with limited supervision
- Knowledge of Linux is a plus
- Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus.