System Network Administrator

🚀 We're Hiring | System & Network Administrator📍 Location: Mumbai💼 Experience: 6–12 Years⏳ Joining: Immediate Joiners / Candidates who can join within 15 days preferredAbout the RoleZingHR is looking for a hands-on System & Network Administrator to manage IT infrastructure, Microsoft 365, network systems, endpoints, security, and end-user support. The ideal candidate should be comfortable handling both infrastructure administration and L1/L2 IT support.Key ResponsibilitiesManage Microsoft 365, including user accounts, license assignment, and access management.Handle employee onboarding/offboarding and secure access provisioning/de-provisioning.Manage Exchange Online, mailboxes, distribution groups, mail flow, and email security policies.Monitor system health and troubleshoot network, infrastructure, and connectivity issues.Manage endpoint security, antivirus, firewall, and VPN access.Install, configure, update, and maintain operating systems and software applications.Provide L1/L2 IT support to employees, VIP users, senior management, and business teams.Handle hardware, software, OS, network, and peripheral-related troubleshooting.Configure and support Citrix Workspace and enterprise applications.Manage IT incidents and service requests using ManageEngine or ITSM tools.Perform system setup, OS installations, upgrades, and employee IT handovers.Maintain IT asset inventory, documentation, SOPs, and knowledge-base articles.Ensure timely ticket resolution and SLA compliance.Key SkillsMicrosoft 365 | Exchange Online | Active Directory | Networking | VPN | Firewall | Endpoint Security | Windows | Citrix | ManageEngine | L1/L2 Support | IT InfrastructureWhat We're Looking For4–8 years of relevant experience in System Administration / Network Administration / IT Infrastructure Support.Strong hands-on experience in IT infrastructure and end-user support.Good communication and stakeholder-management skills.Ability to independently troubleshoot issues and take ownership of IT operations.Immediate Joiners or candidates who can join within 15 days are preferred.