Talent Acquisition Director - BPO / Offshore Operations

About the RoleEnshored is looking for an experienced and strategic Talent Acquisition Director to lead and scale our recruitment operations in market. In this role, you will be responsible for driving end-to-end recruitment strategies, managing high-volume BPO hiring, leading a dedicated recruitment team, and partnering with executive stakeholders to support business growth and client expansion across multiple programs.Key ResponsibilitiesLeadership & Team Management: Lead, mentor, and empower the Talent Acquisition team to achieve high performance and continuous professional development.Recruitment Strategy & Scaling: Design and execute scalable, data-driven sourcing and hiring strategies to satisfy high-volume requirements and ramp-up client needs.Funnel & Process Optimization: Oversee recruitment marketing, referral programs, and talent pipeline management while continuously improving time-to-fill, quality-of-hire, and conversion metrics.Workforce & Program Planning: Collaborate closely with Operations, HR, and Senior Leadership to drive strategic workforce planning for new account launches, hiring waves, and program expansions.Market Intelligence & Data: Utilize recruiting metrics, talent market analytics, and industry benchmarks to guide strategic hiring decisions.Employer Branding & Candidate Experience: Enhance candidate touchpoints and elevate the company’s employer brand presence in the local market.Client & Stakeholder Management: Effectively manage multiple client requirements, hiring priorities, and cross-functional relationships simultaneously.Qualifications & ExperienceProven track record in a Talent Acquisition leadership role within the BPO / Offshoring industry in the Market.Strong expertise in managing high-volume recruitment, volume sourcing, and hiring timelines.Demonstrated leadership experience managing recruiters, sourcing teams, and recruitment managers.Deep understanding of the Market talent landscape and BPO recruitment ecosystem.Professional English communication skills, both written and verbal.Demonstrated ability to manage complex hiring pipelines and multiple program requirements concurrently.Practical, delivery-focused approach with strong executive stakeholder management skills.What We OfferFull leadership ownership of the Talent Acquisition function and hiring strategy.Direct exposure to executive leadership and key cross-functional stakeholders.Opportunity to lead and impact large-scale growth initiatives across diverse BPO programs.Competitive compensation package commensurate with experience.Collaborative, growth-oriented, and dynamic work environment.