Team Lead

Shoppingara is an e-commerce solutions company focused on helping individuals, resellers and entrepreneurs start and grow their own online businesses.Shoppingara provides an end-to-end e-commerce ecosystem where customers can start their online business with comparatively low investment and without maintaining their own physical inventory.Our solutions include:* E-commerce Website Development* E-commerce Business Setup* Product Catalog & Product Listing* Dropshipping / Inventory-Free Business Model* Wholesale Product Access* Amazon & Meesho Onboarding* Product & Stock Management* Shipping & Courier Management* Return & Replacement Management* COD & Payment Gateway Solutions* White-Label / Own Brand Solutions* Dedicated Relationship Management* Digital & Social Media SupportShoppingara’s objective is to make e-commerce easier for new entrepreneurs by providing the technology, products and operational support required to start selling online.Our VisionTo empower more entrepreneurs to start, operate and scale their own online businesses through a simple and accessible e-commerce ecosystem.Our MissionTo make e-commerce business accessible to individuals and businesses by providing technology, products, marketplace support and operational solutions under one platform.JOB DESCRIPTIONPosition: Sales Team Leader – E-Commerce

Company: Shoppingara Private Limited

Department: Sales

Location: Mumbai

Employment Type: Full-TimeExperience: 2–5 YearsIndustry: E-Commerce / E-commerce Services / B2B SalesPosition OverviewWe are looking for an experienced and result-oriented Sales Team Leader to lead our sales team and drive revenue for Shoppingara’s e-commerce business solutions.The ideal candidate should have strong experience in B2B sales, tele-sales, e-commerce sales, subscription/package sales or inside sales, along with the ability to manage, train and motivate a team.The Sales Team Leader will be responsible for achieving team targets, improving conversion rates, monitoring sales performance and ensuring that sales executives effectively explain Shoppingara’s e-commerce solutions to prospective customers.⸻Key Responsibilities1.

Team Management* Manage and lead a team of Sales Executives.* Allocate leads to team members and monitor follow-ups.* Set daily, weekly and monthly sales targets.* Conduct daily sales huddles and performance reviews.* Motivate the team to achieve and exceed targets.* Identify underperforming team members and provide coaching.2. Sales & Revenue* Drive sales of Shoppingara’s e-commerce packages and services.* Ensure achievement of monthly revenue and conversion targets.* Monitor the complete sales funnel from lead generation to closure.* Improve lead-to-call, call-to-demo and demo-to-sale conversion.* Handle high-value and important prospects personally when required.* Develop effective sales strategies to increase revenue.3. Sales Process ManagementThe candidate will be responsible for ensuring that the team follows a proper sales process:Lead → First Call → Requirement Understanding → Product/Business Explanation → Demo/Presentation → Follow-up → Objection Handling → Closing → Payment → Handover* Ensure every lead is properly followed up.* Maintain accurate CRM/lead records.* Track pending and hot leads.* Ensure timely follow-ups.* Analyse reasons for lost sales and improve the process.4. Training & Coaching* Train new Sales Executives on Shoppingara’s products and services.* Conduct product and sales-process training.* Train team members on objection handling.* Conduct call audits and provide feedback.* Develop effective sales scripts and pitch techniques.* Help team members improve their closing skills.5. Customer Handling* Understand customer requirements and business goals.* Ensure correct information is communicated regarding Shoppingara’s services.* Handle escalated customer queries during the sales process.* Build trust with prospective entrepreneurs and business owners.* Ensure that sales commitments are aligned with actual company offerings.6. Reporting & MISPrepare and maintain:* Daily Sales Report* Team Performance Report* Lead Conversion Report* Follow-up Report* Revenue Report* Individual Sales Executive Performance* Target vs Achievement Report⸻Key Performance Indicators (KPIs)The Sales Team Leader will be evaluated on:* Monthly Revenue Target* Team Sales Target Achievement* Number of Closures* Lead Conversion Rate* Follow-up Efficiency* Average Revenue Per Sale* Individual Sales Executive Productivity* Team Attendance & Productivity* Sales Funnel Performance* Customer Quality / Cancellation Control⸻Candidate RequirementsEducation* Graduate in any discipline preferred.* MBA / BBA in Sales & Marketing will be an advantage.Experience* 2–5 years of sales experience.* Minimum 1 year of team-handling experience preferred.* Experience in B2B, e-commerce, SaaS, digital services, inside sales, tele-sales or subscription/package sales will be preferred.Skills Required* Excellent communication skills.* Strong convincing and negotiation ability.* Strong closing skills.* Team management capability.* Target-oriented approach.* Good understanding of sales funnels.* Strong objection-handling skills.* Good Excel/Google Sheets/CRM knowledge.* Ability to analyse sales data and performance.* Ability to train and motivate sales executives.⸻Preferred Candidate ProfileWe are particularly interested in candidates who have experience selling:* E-commerce Business Packages* Website / App Development* Digital Marketing Services* SaaS Products* Business Solutions* Subscription Packages* Marketplace Solutions* B2B Services* Online Business / Dropshipping SolutionsCandidates from Telecom, Banking, Insurance, EdTech, Real Estate, SaaS and B2B Inside Sales backgrounds with strong team-handling and closing experience may also be considered.⸻What We Expect From The Sales Team LeaderThe person joining this position should not only manage the team but also be capable of leading from the front.The Sales Team Leader should:Lead → Train → Monitor → Coach → Analyse → Improve → Close → Deliver TargetsOur ideal candidate is someone who can build a performance-driven sales culture and take ownership of the team’s revenue target.