Team Lead Patient Access Scheduling

Employment Type:Full timeShift:Day ShiftDescription:Position PurposeResponsible as Team Leader over dayshift Patient Access Representatives in Central Scheduling. Coordinates daily activities providing guidance and direction to the team to ensure that the department goals and achieved efficiently and effectively. Works with manager to coordinate and direct the activities on a daily basis. Team Leaders are responsible for maintaining harmony and team spirit within the team, the Admissions Department, and all other departments.What you will doMonitoring productivity and performance of Access Center Representatives for appointments, prior authorizations and outreachSchedule and register patient prior to appointments Inbound and outbound calls to schedule patient appointments Responsible for daily assignments/workflow Responsible for assisting with training/onboarding of new hires Interview all patients to obtain demographic and financial information, inputs data into SMS system. Oversees completion of all Inpatient/Observation admissions for all ED patients as well as urgent and booked patientsCoordinate the daily team activities to ensure appropriate utilization of staffMinimum QualificationsMinimum High School diploma or equivalentKnowledge of medical terminologyMedical Office, hospital or physicians billing experienceThree to five (3-5) years admitting/registration experience requiredPosition Highlights and Benefits40hrs full time day shift primarily Mon-Fri with some Saturday half-day rotationGreat benefits and Health Insurance Coverage starting day 1Ministry/Facility InformationSaint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.