Tech Lead (Node+React, Rabbit/Kafka)
TalentXO · Gurugram, Haryana, India
Apply & track with Apply EdgeHiring for a Client - Eureka Digitisation & Automation Services (eDAS)About the RoleWe’re building an AI-native omnichannel dialer platform that is transforming how businesses engage with customers. As a Tech Lead, you’ll own architecture, guide engineering teams, and drive the development of scalable, secure and high-performance SaaS solutions.What You’ll DoLead the design and development of an AI-powered omnichannel dialer platform.Architect and build scalable SaaS applications using modern full-stack and cloud technologies.Drive integrations with Salesforce, HubSpot, Zoho and ensure compliance with DNC, GDPR and TCPA requirements.Build real-time monitoring, analytics and reporting dashboards for managers and supervisors.Drive DevOps and engineering excellence through CI/CD, Docker, Kubernetes and automated testing.Mentor developers, establish coding standards and lead Agile sprint delivery.Collaborate with Product, AI and Telephony teams to deliver innovative customer engagement capabilities.Ideal Candidate7+ years of overall software development experience with strong backend/full-stack expertise.3+ years of recent experience leading engineering teams.Strong hands-on expertise in Node.js, React.js, JavaScript and TypeScript.Proven experience building scalable full-stack applications.Strong experience with Kafka and/or RabbitMQ.Experience designing and architecting SaaS applications on AWS, Azure or GCP.Hands-on expertise in CI/CD, Docker, Kubernetes, GitHub/GitLab and modern DevOps practices.Strong database experience with PostgreSQL and either MongoDB or Redis.Delhi NCR-based candidates only.Immediate joiners or candidates who can join within 15 days will be highly preferred.Good to HaveExperience with Salesforce, HubSpot, Zoho, omnichannel platforms, contact centers or dialer products.Exposure to Asterisk, Kamailio, FreeSWITCH, SIP, WebRTC or autodialer platforms.Experience with AI/ML, NLP, Speech-to-Text, LLMs, speech analytics or AI-powered customer engagement products.