Technical Architect

Technical Lead – Policy Servicing | Insurance | London City - HybridInvecta are exclusively partnered with a Global Specialty Insurer with a mandate to hire a Technical Lead to drive the technology strategy, architecture, and delivery for a major Policy Servicing / Policy Administration value stream within a global insurance environment.This role is ideal for a senior technology leader with deep insurance domain experience, strong architecture capability, and proven hands-on delivery experience with Policy Administration Systems.What you’ll doYou’ll provide technical leadership across policy servicing, policy administration, billing, renewals, claims and finance integrations, workflow, automation, and data-led decisioning.Key responsibilities include:Define and maintain the technical architecture roadmap for policy administration and operational workflow systems.Lead the design and delivery of scalable, secure technology solutions across the policy lifecycle.Drive modernisation, automation, integration, and operational efficiency across customer and policy servicing.Partner with enterprise architecture, engineering, operations, business change, vendors, and delivery teams.Provide technical leadership to internal and partner development teams.Ensure solutions align with architecture standards, security requirements, regulatory expectations, and business outcomes.Support continuous improvement across policy servicing processes, customer experience, broker experience, and operational decision-making.What we’re looking forYou’ll need strong experience in:Insurance technology delivery, ideally within specialty, commercial, or London Market insurance.Extensive experience working with Policy Administration Systems, including configuration, customisation, upgrades, integrations, and ideally cloud deployments.Policy administration, policy lifecycle, billing, renewals, servicing, workflow, document management, and operational platforms.Technical architecture, cloud, microservices, APIs, integrations, data security, and enterprise design patterns.Leading internal and outsourced technicalteams.Working with senior stakeholders across business, technology, architecture, operations, and third-party suppliers.Essential experienceExperienced in technology development.Specific focus on policy administration insurance systems.Strong understanding of insurance processes, regulatory requirements, and policy management platforms.Ability to translate business strategy into pragmatic, scalable technology solutions.DesirableExperience with AI automation, workflow tools, low-code platforms Lloyd’s / London Market integrations, billing and payments, and document management.Experience operating in Agile-at-scale or structured delivery environments.This is a high-impact leadership role for someone who can shape technology direction, modernise policy servicing capability, and deliver measurable value across a complex insurance landscape.