Technical Author

Senior Technical Author£53,000 - £6100 + Bonus + Excellent BenefitsHybrid WorkingWe're partnering with a leading organisation operating within the UK's critical infrastructure sector to recruit a Senior Technical Author to join a growing Technology Operations team.This is an opportunity to take ownership of technical documentation standards across a complex enterprise environment spanning cloud platforms, data centres, end-user computing and operational services.You'll work closely with architects, engineers, cyber security professionals and senior stakeholders to create clear, engaging and accessible documentation that supports operational excellence.What You'll Be DoingProducing high-quality technical and operational documentationCreating user guides, process documentation and technical specificationsEstablishing documentation standards, templates and style guidesManaging document lifecycle and version control processesCollaborating with technical SMEs across infrastructure, cloud and security teamsImproving documentation quality through stakeholder feedback and operational insightSupporting continuous improvement across IT operationsWhat We're Looking ForProven experience as a Technical Author, Technical Writer or Documentation SpecialistExperience documenting enterprise IT systems and servicesAbility to translate technical concepts into user-friendly contentStrong stakeholder engagement skillsExperience with Microsoft 365 and SharePoint OnlineExperience with Git, GitHub and Azure DevOpsKnowledge of Confluence and MarkdownDegree in IT, Computer Science or a related disciplineWhat's On OfferSalary £53,983 to £61,703Hybrid workingFlexible working arrangementsAnnual bonusAnnual salary reviews25 days holiday plus bank holidaysExcellent pension up to 15% total contributionLife assurance at 14x salaryPrivate healthcare optionsEnhanced parental leaveEmployee wellbeing programmeRetail discounts and cashback schemeTraining and professional development opportunitiesIf you're looking for a role where you can influence documentation strategy and support technology services that underpin critical national infrastructure, we'd love to speak with you. Click Apply or email matthew.lannen@infosecpeople.co.uk for more information.