Technical Delivery Lead

JD - Technical Delivery LeadNetstratum is a global product development company specializing in custom software and enterprise IT services. With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in telecom tech, we build secure, high-performance Unified Communication Systems used by Tier-1 providers, enterprises, and governments. Our in-house AI platform is built for scale, security, and real-world impact.Join a vibrant, diverse team working on cutting-edge projects in telecom, AI, IoT, and digital transformation - within a fast-paced, learning-focused environment.www.netstratum.com Location: Kochi, KeralaExperience: 8+ years Salary: As per Industry StandardsEmployment Type: Full TimeJob Code: 092026/01Job Description:We are seeking an experienced Technical Delivery Lead to manage technical teams and take end-to-end ownership of customer deliveries. This is a technical leadership and delivery role requiring a strong understanding of software development, the ability to guide engineering teams, and the confidence to work directly with customers throughout the delivery lifecycle. The ideal candidate should be technically strong, customer-focused, and capable of translating business requirements into actionable technical plans while ensuring quality and timely delivery.Responsibilities: Lead and coordinate technical teams across customer projects and product implementationsTake end-to-end ownership of customer deliveries from requirement understanding through implementation and deploymentInteract directly with customers to understand requirements, priorities, and technical expectationsTranslate customer and business requirements into clear technical requirements and actionable tasks for engineering teamsProvide technical guidance to developers and support key architecture, design, integration, and implementation decisionsPlan and track technical deliverables, dependencies, milestones, and release timelinesCoordinate across development, QA, DevOps, product, and other teams to ensure smooth deliveryIdentify technical and delivery risks, resolve blockers, and escalate issues when requiredConduct technical discussions, solution reviews, and delivery status updates with customers and internal stakeholdersEnsure delivered solutions meet agreed requirements, quality standards, and timelinesSupport deployments, releases, customer onboarding, and go-live activitiesMentor team members and promote strong engineering and delivery practicesMust Have Skills8+ years of solid experience in software development or technical engineering rolesProven experience in technical leadership and leading software development teamsStrong understanding of software development, application architecture, APIs, databases, integrations, and deployment processesExperience managing end-to-end software or product deliveriesStrong customer-facing experience, including requirement discussions, technical meetings, delivery updates, and issue resolutionAbility to translate business and customer requirements into technical solutions and execution plansExperience coordinating developers, QA, DevOps, and other technical teamsStrong understanding of the software development lifecycle and release processesAbility to identify technical risks, resolve blockers, and drive projects towards successful deliveryStrong ownership, decision-making, analytical, and problem-solving skillsExcellent verbal and written communication skillsGood To Have SkillsExperience delivering enterprise software products, SaaS platforms, communication platforms, AI solutions, or other complex technology productsHands-on software development experience with modern backend or frontend technologiesExperience with cloud platforms, containerized applications, and modern deployment environmentsExperience handling multiple customer implementations or technical projects simultaneouslyFamiliarity with Agile or similar software delivery methodologiesExperience working with globally distributed customers and engineering teamsExperience with customer onboarding, production deployments, and post-deployment support