Technical Engineer

Company DescriptionDelta Lighting is a leading provider of innovative lighting solutions in Egypt and KSA, with over 30 years of experience in the Egyptian market. Known for its technical expertise and high-quality service, the company has established a strong reputation among architects, designers, and engineers. Delta Lighting offers an extensive range of indoor and outdoor lighting fixtures, emergency lighting solutions, and advanced control technologies for smart homes and guest room management systems. The company is committed to delivering tailored solutions that bring creative visions to life.Sales Support: Assist the sales team in preparing proposals, presentations, and technical documents.Provide technical information and product demonstrations to customers.Conduct market research and identify new business opportunities.Visiting Project’s Sites to make sure we are aligned with every progressTechnical Support: Provide technical assistance to customers before, during, and after the sale.Troubleshoot technical issues and provide solutions under the guidance of the sales account manager.Product Knowledge: Stay up-to-date on the latest lighting products, technologies, and industry trends.Provide technical Support to customers and to present samples, making mockup if required.Customer Service: Build strong relationships with customers and maintain excellent customer satisfaction.Resolve customer complaints and issues promptly and effectively.Administrative Tasks: Prepare and maintain sales records, reports, and documentation.Assist with order processing and inventory management.Qualifications Bachelor's degree in Electrical Engineering or a related field Strong knowledge of electrical products, power and controlsFresh, up to 2 years’ Experience in the lighting FieldExcellent team playerstrong communication skills and well-developed interpersonal skillsReliable and hardworkingStrong initiative and ability to handle increasing responsibility over timeExcellent time management/organizational skills with ability to meet important deadlines in a fast- paced environmentStrong attention to detailStrong computer skills (MS office)Can be able to work on our ERP system following our rules Must be currently based in Saudi Arabia.