Technical Operations Analyst

Technical Operations AnalystAbout the RoleWe're hiring a Technical Operations Analyst to work directly with our Managing Director and Director. This is an operations and admin role for someone with excellent written English who is also comfortable with technology: using AI tools, writing simple scripts and automating workflows, managing CRM, Data, and email campaigns, working on key projects and research across operations and technology.ResponsibilitiesWriting candidate summaries, profiles and job adsWriting, setting up and checking email outreach campaignsBuilding and maintaining candidate and client lists in our ATS/CRMResearch for ad hoc projectsAutomating all processes end to end. Using AI tools to process unstructured data (CVs, profiles, notes)Scripting and automating workflows: data cleaning, list building, CRM imports/exportsSupporting LinkedIn company page contentSupporting key projects across technology and operationsQualificationsPrior experience in operations, tech operations, automation, executive support or admin with strong technical skills.Strong technical background, comfortable scripting, can take a business problem, test it, and automate it. Prior experience in automation.Excellent written English (essential). Much of the role is writing, candidate write-ups, job ads and outreachHighly organised with strong attention to detail, and able to manage several priorities at onceTechnical background or aptitude, including the ability to write basic scripts (Python or similar)Hands-on experience with AI tools (ChatGPT, Claude or similar)Comfortable with CRM/ATS platforms and spreadsheetsProactive, reliable and discreetPrior experience in automationPosition is remote in Dubai, but for the first two months, onsite training at Palm Jumeirah